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University Recruiting Manager

Location:
Los Angeles, CA
Posted:
February 15, 2023

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Resume:

Peggy Hsu

San Francisco • 650-***-**** • advc7m@r.postjobfree.com

EDUCATION - University of California - Berkeley Bachelor of Arts Degree: Legal Studies and Mass Communication EXPERIENCE

Roblox - Sr. Manager, University Recruiting

San Mateo, CA (04/20 - 1/23) Impacted due to layoffs

● Expanded team from a team size of two to eight people

● Expanded New College Grad program from 35 to 70, Intern program from 50 to 130 within a year and up to 100 New Grad and 180 Interns in two years

● Hired 30 additional interns in 30 days after first joining the company to provide opportunities for those that had their internship impacted by COVID

● 100% Intern Conversion Acceptance Rate for 2020 Intern Class

● Got Roblox voted on WayUp’s Top 100 Internship Program 2 years in a row

● Increase diversity hiring from 17% to 45% for New Grad and Intern hiring within first year

● Led headcount planning and created first centralized New Grad and Intern hiring model at the company

● Created recruiting dashboard for Engineering VPs to review hiring tracking, experience preparing and delivering executive level briefings to inform business leaders on the progress of key recruitment initiatives and hiring metrics

● Created UR Champion Committee and Student Ambassador Program

● Created a scalable interview process including question banks, interview kits and debrief sessions to keep hiring bar consistent, improve quality of candidates and providing a better candidate experience

● Implemented coding challenge and cognitive testing for the UR program that will be now used by the entire company

● Named Top 100 Remarkable Women in HR 2021 by Canvas https://www.canvas.com/blog/remarkable-women-in-hr

● Featured on broadcast television ABC10 to discuss the Benefits of an Internship for Students

● Featured on VentureBeat to discuss Roblox Internship - https://venturebeat.com/2021/05/17/roblox-doubles- down-on-virtual-internships-during-the-pandemic/

● Winner of The Exceptional Leader Award as part of Ripplematch’s 2021 Campus Recruiting Choice Awards https://resources.ripplematch.com/peggy-hsu-2021-crca-winner?hsLang=en Grand Rounds - University Recruiting Program Lead

San Francisco, CA (03/19 - 3/20) Impacted due to layoffs

● Created first university recruiting program and drive end to end strategy including quarterly forecasting, metrics, budget, and strategy

● Establish brand on campus as an employer of choice through strategic events and engagement activities

● Create and manage the intern program with 80% intern return offer accepts

● Educate and engage with executive and leadership to advise on recruiting plans, strategies and key updates as it relates to the business and their scope of hiring

● Partner with hiring managers to determine innovative strategies to recruit top talent from key universities

● Use data to drive decisions as well as leverage for support for the program from executives

● Build and maintain relationships with external stakeholders including career services staff, professional associations, student interest and diversity organizations, faculty, and alumni along with campus visits

● Partner with internal teams to create branding collateral, presentations, rubrics for hiring, consistent interview questions and evaluations with a focus on creating a positive candidate experience resulting in over 1000 applicants per role opened and with a high response rate from sourced applicants Twilio - University Recruiting Manager

San Francisco, CA (03/16 - 03/19)

● Managed and scaled Global University Recruiting program and manage 2 recruiters and 2 coordinators

● Increased diversity hiring from 14% to 60% for both New Grad and Intern Class with a focus on hiring Software Engineers, Product Management, Marketing, Sales and Finance

● Built and manage the first university recruiting program and strategy including budget, plan, build and manage the relationship with the schools as well as travel to campus to execute on campus events, build relationships with internal employees and hiring managers, working closely with directors and VPs to get their buy in and support

● Full cycle recruiter - manage the entire recruitment cycle from resume review, interviews, to negotiation and closing a candidate, as well as work with Finance to set salary parameters

● Create the intern program - including developing a mentorship program, check in process and formalized evaluations for the interns, create and execute intern events, budget management, and manage intern housing

● Create consistency in the interview process, providing a great candidate experience, and track metrics Wealthfront - University Recruiting Lead

Palo Alto, CA (12/14 - 2/16)

● Create and manage program as well as manage 1 University Recruiter and 1 Coordinator

● Develop first university recruiting program including new grad and summer intern program- including gathering metrics from past hires, research program curriculum, budget management, swag orders, building relationships internally and externally, create campus events that align with the business needs and create marketing materials

● Develop and manage the proper reqs within the application tracking system - create job descriptions and templates, scorecards and proper interview models that fit the business needs

● Full cycle recruiting - phone screen candidates, attend on campus events, conduct on campus interviews and work with hiring managers to find the right candidates for their open roles

● Track recruiting metrics, candidates pipeline, hires to drive decisions VMware - University Relationship Manager Lead

Palo Alto, CA (06/12 - 11/14)

● Led team of 5 Campus Specialist

● Lead person responsible for the development, cultivation and management of strategic university, diversity and technical program relationships that help VMware attract and recruit top student talent at targeted universities for Computer Science/Engineering programs

● Develop and manage relationships with school specific program staff and faculty members, career services representatives and student outreach contacts

● Collaborate with University Recruiters to understand current hiring requirements and develop competitive on-campus recruiting strategies that meet business needs

● Plan, manage and execute on-campus events and activities to assist in the recruitment of NCGs and intern candidates such as career fairs, information sessions/tech talks, competitions, student organization networking activities, mock interviews, on campus interviews, resume review etc.

● Recruit appropriate business representatives to attend campus events and represent VMware. Train and lead employee volunteers to effectively recruit student candidates

● Track and analyze relationship building activity and hiring results after each recruitment season (fall and spring). Work with recruiters to adjust recruitment strategy per school as needed and assess new schools to develop

● Collaborate with University Recruiting team members both domestically and internationally to create new relevant and compelling recruiting marketing collateral each recruiting season

● Manage the VMware Ambassador Program and the VMware Women Connecting with Women Program

● Create and manage budget including the swag process and program vendors

● Participate in Intern Program events and manage touch points with Interns to ensure they have a great internship experience and address any problems/concerns they may have

● Created and executed VMware Student Open House event Sony Computer Entertainment America - University Relations Project Manager/Recruiter (Contract) Foster City, CA (04/11-3/12)

● Full cycle college recruiting for interns and new college graduates

● Managed and constantly improved the college internship program to make sure that the interns has a great experience throughout the program by creating various networking and social events as well as provide counseling

● Implemented all logistics and take part in campus visits and recruiting events as well as built relationships with schools, professors, campus associations and hiring managers

● Measured and analyzed statistics of intern conversions, results of campus visits, hires, and found better ways to market and campaign at schools to find the best pool of candidates

● Managed the budget for promotional giveaways and ordered inventory as needed

● Created new and improved flyers to better attract students as well as created targeted URL pages to attract students at specific schools and for better tracking purposes NetApp - Lead Recruiting Coordinator - Contract (10/10 - 03/11) BlackRock - Lead Recruiting Coordinator - Contract (04/10 - 10/10) Palms - Recruiting Coordinator Contract (08/09 - 4/10) Coupons Inc - Recruiting Coordinator (02/09 - 08/09) Provade Inc - Human Resources Coordinator (8/07-6/08 - left due to division closing) Fisher Investment - Recruiting Coordinator (07/06 - 07/07)

● Led team of coordinators

● Coordination of interview process for Executive Search, G&A, Engineering and IT Groups including scheduling and travel arrangements with heavy interface with high level executives both internally and externally

● Created and processed offer letters, background checks and travel reimbursement for candidates

● Manage Employee Referral Program and coordination of Recruiting Events/Conferences/Meetings

● Arranged and updated onboarding process/new hire paperwork, sent welcome kit for candidates and updated ATS

● Maintained all job postings as well as sourced quality candidates from the job boards and LinkedIn

● Coordination of Onboarding and Offboarding of contract workers and processing background checks along with created and maintained reports such as invoice/expense reconciliation

● Experience with using Oracle, Peoplesoft and ADP for Payroll Google - Staffing Project Coordinator

Mountain View, CA (7/08-1/09 Contract position - program outsourced)

● Sole recruiter for the Ads Quality Rater and Quality Rater program; reviewed and qualified over 1000 candidates each month to join the programs, consistently improved processes and exceeded target goals

● Managed candidate testing, tracking, hiring/rehiring, termination and employment records in the Application Tracking System, Google HR System, and Engineering EWOQ System

● Acted as liaison between Engineering managers and recruiting agencies to ensure seamless onboarding process Skills: Fluent in Mandarin, Taiwanese language, Google Drive, Microsoft Office Suite, Adobe PhotoShop, and HTML



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