References Upon Request
Jeanie Soward
Richland, WA 99352
Telephone: 509-***-****
mailto:******.*******@*****.***
Skills & Abilities
• Can work in a diverse population, manage difficult and emotional customers, and can respond promptly to customers’ needs
• Excellent written and verbal communication skills- with the ability to write clearly and informatively, and ability to speak in a professional manner in all situations
• Works well under pressure, can identify and resolves customers’ needs and concerns in a professional and tactful manner
• Time management skills, ability to multi-task and prioritize work assignments
• Can work independently or in a team setting
• Interpersonal skills can work with all team members, upper management, and business representatives in a professional manner
• Strong observational and organizational skills- pays close attention to detail Experience
• Bus Driver, Shelton School District 08/2021 to Present o Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities. o Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order. o Comply with traffic regulations to operate vehicles in a safe and courteous manner. o Follow safety rules as students board and exit buses or cross streets near bus stops. o Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules.
o Prepare and submit reports that may include the number of students or trips, hours worked, mileage, or fuel consumption.
o Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
• Pharmacy Technician Assistant, Rite Aid 01/2021 to 07/2021 o Accept prescriptions for filling, gathering and processing necessary information. o Operate cash register to process cash or credit sales. o Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
o Restock storage areas, replenishing items on shelves. o Maintain and clean equipment, work areas, or shelves. o Assisted with Rapid Covid Testing, bagging and label all specimens properly to be shipped out to laboratories.
References Upon Request
• Lead Kitchen Manager, Clover Park Schools 10/2018 to 12/2020 o Keep records required by government agencies regarding sanitation or food subsidies. o Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. o Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
o Prepared daily operational reports for Food Service Director and Yelm District. o Maintained all student accounts using Microsoft Office 365 (Excel). o Count money and make bank deposits.
• Lead Kitchen Cook, Yelm Community School 04/2009 to 10/2018 o Monitor food services operations to ensure procedures are followed. o Maintain food, beverage, or equipment inventories. o Store supplies or goods in kitchens or storage areas. o Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
o Wash pots, pans, dishes, utensils, or other cooking equipment. o Direct activities of one or more workers who assist in preparing and serving meals. Education
• Clover Park Technical College 2004
o Costmelogist & Diploma
• South Puget Sound Community College 1998 to 1998 o Business Administration Degree
• New Market Skills Center 1993 to 1994
o Financial Customer Service
Certifications
• CDL Class B with Passenger 2021
• Pharmacy Assistant License 2019
• Food Handlers License 2018
• Serve It Safe Certification 2016
• Basic Nutrition 2014
• Cosmetology Licensure 2004