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Customer Service

Location:
Aiea, HI, 96701
Posted:
February 15, 2023

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Resume:

MICHAEL A. MARTOCCI

**** ****** *****

Kailua, HI 96734

201-***-****

Email: advc4p@r.postjobfree.com

OBJECTIVE: To secure a position wherein I may utilize my background, experience, education, and interpersonal skills

EXPERIENCE

PASSAIC FIRE DEPARTMENT

Firefighter

1985 – 1995

PASSAIC FIRE DEPARTMENT

Lieutenant

1995 – 2001

PASSAIC FIRE DEPARTMENT

Captain

2001 - 2004

PASSAIC FIRE DEPARTMENT

Deputy Chef

2004 - 2009

PASSAIC FIRE DEPARTMENT

Chief

2009 – 2012

● Collaborated with crew members to delegate tasks nonverbally, increasing efficiency during emergency events

● Handled 28 calls per shift on average, including vehicle accidents, house fires, gas investigations and household medical emergencies.

● Provided lifesaving medical care for individuals in cardiac arrest

● Collaborated with up to 7 fire departments to prevent spread of fires

● Ensured 100% compliance with safety standards and equipment use procedure by assuming verbal

reminders during meetings

● Extensive supervisory experience with Career Fire Personnel

● Served in administrative duties by working in

conjunction with the Fire Director

● Served as Captain of training in charge of personal training records and daily training drills

● Communicated with sellers and buyers to understand property needs

● Completed and updated list of properties

● Developed positive relationships with lenders,

appraisers, home inspectors and mortgage companies REAL ESTATE AGENT

United Realty

2012 – 2013

PERSONAL CAREGIVER

2013 – 2019

● Provided around the clock care for my aging mother

● Maintained household including shopping, meal

preparation, cleaning, laundry

● Assisted with moving patient in and out of bed

● Provided transportation to and from medical

appointments

● Responded caringly to the physical, mental and

developmental needs of patient

2

PRESCRIPTION COURIER

Ahmed RX

Garfield, NJ

● Focused n dependable delivery of pharmaceuticals to over 50 patients per day in the tri-state area

● Excellent interpersonal skills and customer service skills

EDUCATION

William Paterson University

1983 – 1987

B.S. Teaching Degree Physical Education

NJ State Certified (K-12)

New Jersey City University

1989 – 1991

B.S. Fire Science Degree

Montclair State University

1991 – 1993

Master’s Program in Cardiac Rehabilitation

REFERENCES AVAILABLE UPON REQUEST



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