Customer Service Nurse Practitioner
Resume:
Kelsey Leigh Williams
Hattieville, AR 72063
***************@*****.***
SKILLS
I have great customer service skills. I have worked in customer service for 15 years. I am currently working in a clinical setting as a scheduler. I schedule appointments for 8 doctors and a nurse practitioner. I do schedule follow up appointments for patients to return to the clinic. I have also helped file charts and scan doctor notes into the computer once the patient is seen. I am a very organized person and pay attention to every detail of what I am doing. I am also great at handling high stress environments and situations
EXPERIENCE
Morrilton Medical Clinic- Appointment scheduler
January 2020 -Present
Schedule Appointments for 8 Doctors and a Nurse Practitioner
Provide great customer service to each patient
Schedule follow up appointments
Scan Doctors notes into Amazing Charts
File Charts
Hewlett Packard
January 2010 to June 2013
Provided great customer service
Helped customers troubleshoot issues with their computers
Promoted to Case Manager
Handled angry customers
Helped the customer find a resolution to their issue
Ally Bank
January 2007 to May 2010
Provided great customer service
Helped customers transfer money into Money Market and Certificate of Deposit Accounts
Promoted to an email agent
Helped the customer solve any issues or concerns they have through email
EDUCATION
Morrilton High School, Morrilton, AR-Diploma
August 2002 to May 2005
University of Arkansas Community College Morrilton, AR- Associate of Arts in General Education
Graduated May 2020
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