advc4j@r.postjobfree.com 562-***-**** Downey, CA ****0

PROFESSIONAL SUMMARY

Energetic young man with 2 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. WORK HISTORY

Rio Hondo Golf Club. Downey, CA

Banquet Captain 07/2021 - Current

Fashion Nova. Santa Fe Springs

Picker Packer 03/2022 - 11/2022

SKILLS

EDUCATION

Downey Adult School

Downey, CA

Master Of Business

LANGUAGES

English

Native or Bilingual

Spanish

Native or Bilingual

Arabic

Elementary

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

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● Supervised and mentored kitchen and serving staff. Oversaw timeliness and quality of food delivery at high-volume events.

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Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

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Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

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Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.

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● Scanned packages and boxes and moved to loading dock for shipment. Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

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● Room Inventory

● Operational Efficiency

● Employee Development

Dietary Restriction

Compliance

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● Room Breakdown

Matthew Serrano