Namita Tiwari Chopra

***** ******** **

Santa Clarita 91387

818-***-**** / advc4i@r.postjobfree.com

WORK EXPERIENCE

LA Metro - Administrative Analyst (Nov 2022 to Feb 2023) Job responsibilities:

● Carries out administrative duties such as filing, typing, copying, binding, scanning.

● Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

● Provides administrative support to ensure efficient operation of the office.

● Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.

● Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

● Answers phone calls, schedules meetings and supports visitors.

● Plan, organize and analyze information related to the business and the operation.

● Ensure the proper functioning of the administrative area of the office.

● Generate reports to the management with information that help in decision making.

● Administrative support to the office department.

● Allocating expenses to inventory items.

● Reconciling monthly reports and logs.

● Maintaining all files and filing.

● Coordination of major staff actions.

● Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

● Exhibits polite and professional communication via phone, e-mail, and mail.

● Supports the team by performing tasks related to organization and strong communication.

DMV Culver City - Motor Vehicle Rep (Admin) (June 2022 to Nov 2022) Job responsibilities:

● Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are eligible to obtain desired driver licenses.

● Answer questions or provide advice to the public regarding licensing policies, procedures or regulations.

● Maintain records of applications made or licensing fees collected.

● Update operational records or licensing information using computer terminals.

● Instruct customers in filling out driver license application forms.

● Obtain specialized photographic equipment to obtain photographs for driver licenses or state identification cards.

● Perform office support activities like creating, sorting, photocopying, distributing or filing documents.

● Stock counters with adequate supplies of various forms.

● Perform record checks on past and current Driver licenses as required by investigations.

● Collect payments from customers in the form of ATMs, Cash and checks and turn in money by COB.

● Consistently responds to customer inquiries and requests in a professional manner.

● Maintains a positive and professional demeanor.

● Performs administrative duties in the office such as data entry, word processing, filing and copying.

Choice Medical Group - Office Admin (June 2017 to December 2021) Job responsibilities:

● Maintained and monitored the supply of medical equipment, tools, documents and other accessories

● Organized and processed medical documentation, inputted information into internal database, managed and monitored status of database

● Coordinated with medical suppliers, providers and insurance companies to provide care and resources

● Maintained monthly, weekly and daily reports of all transactions.

● Assisted in cash management and payroll for approximately ten employees.

● Compiled financial records and retrieved files for personnel.

● Answered calls and delivered messages to personnel

● Answered customers' questions and provided information on procedures or company policies.

● Received payment by cash and check.

● Issued receipts, refunds or change due to customers. GENPACT - Administrative Analyst (July 2009 to Sept 2016) Job responsibilities:

● Maintained, Updated & analyzed spreadsheet models for revenue and expense tracking for multiple clients.

● Manually Created Invoices and Debit memo Requests in SAP.

● Maintained Vendor Billing and Payments as per Billing Cycle of Vendor in SAP.

● Handled queries regarding the Purchase orders and processing the same within TAT and meeting Daily Individual productivity targets.

● Working in all domains specially working for invoices reviewing documents account number vendor account number and payment transactions if not paid then escalating to LOB team and giving due date according to documents.

● Reviewed DMR’s (Debit Memo Request) that were generated automatically on a daily basis and sent by Process Owners depending upon clients Billing Cycle.

● Reviewed DMR’s in Accounting Software (SAP) whether these are created correctly and worked on PO Cancellation and PO change reports

● Review DMR’S on the basis of correct amount, correct “Ship to Party Codes”, correct

“Bill to Party Codes” and correct “Payer to Party Codes” as mentioned by client.

● Manually created DMR’s and Invoices in case of any Urgent Billings.

● Reviewed required back up documents before any billing is done. E.g., Purchase Orders

(PO), Signed Estimate of Total Amount of the Project, Staff Plan, Scope of Work (SOW).

● Responsible for doing Root cause analysis for any Invoice cancellation.

● Organized team meetings on daily basis & sending minutes of meeting to the team.

● Developed & maintained relationships with clients via telephone calls & emails.

● Identified process improvements to increase efficiencies and streamlined processes

● Shared innovative & lean ideas among team members during meeting.

● Prepared visual management board & updated it on a regular basis. Educational Qualification

Bachelors of Commerce– 2011-14, Delhi University

M.B.A. 2007-09 IIPM, Delhi

Bachelors of Business Administration 2004-07 (Business & Management) IILM-AHL, Gurgaon Key Skills

Excellent communication in written & verbal both.

Great Team Player, Strong Analytical Skills & Ability. Languages: - English, Hindi

Worked on SAP Accounting and Billing module. Cash applied on SAP & Peoplesoft ERP Proficient in working on MS Excel, Access, MS SQL, Tableau

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