Timothy (Tim) J. Gardner, advbyo@r.postjobfree.com

** ******** *****, ***** **** Myers, FL 33903, 201-***-**** Cell

Top performing, results driven Director of Technical Product Management. Experience in A / V, Hospitality, and hotel system solutions. Strong relationship with manufacturer to complement services strategy down to the reseller level while building existing accounts that continue to build relationships at various levels within the reseller business. Consistent in meeting and exceed sales quota on a monthly and quarterly goals. Effective leadership skills that are highly experienced in product management, sales management, and system solutions to B2B, B2C, and retail channels.

BUSINESS STRENGHT SKILLS:

- Analytical problem solver - Effective vendor negotiator - Practical hands-on manager

- Effective Sales Relationships Builder - Excellent Communication - Client management/Customer Skills

- Ability to Multi-Task - Self Motivated - Well Organized

- Solution Selling Team Leader - Trade Show Creation - Project Management

- Spec sheet Creation - R & D Technical Leadership - P& L budget management

SELECTED KEY ACCOMPLISHMENTS:

Established several technical relationships with ‘Pay–per view’ providers, hospitality clients, value added resellers and system integrators by having superior product features and benefits.

Technical Sales * Complex Selling Situations * B2B High Dollar Sales *Key relationships F500 retail clients.

Collaborated with resellers (VARS) and system integrators to develop sales applications. .

Two US / Global patents - "Smart Card Television Interface" Patent #'s 5,592,234 and 5,621,482

Achieved #1 Market share for hotel in room TV at Philips (1992-1999) and Samsung (2016-2020).

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Enseo, Richardson TX..

Direct of Technology and support services (September 2021 – Current)

Enseo is one of the fastest growing technology companies in the U.S. The Enseo platform supports solutions for in-room entertainment, managed Wi-Fi, room control, and employee health & safety systems, and includes an industry-leading back end for real-time monitoring and management.

Responsible for Hotel TV Solutions for quest in-room viewing.

Maintained 2000 + Hotels in Samsung REACH solutions for RF and IPTV applications.

Samsung Consumer Electronics, Ridgefield Park NJ.

Senior Product Technology Manager and business development (November 2007 – December 2020)

Focus on emerging technologies in the hospitality, healthcare, and cruise sector, with a focus on creating and delivering interactive guest room experiences, leveraging Samsung’s leadership in Smart TV and cross-platform connectivity.

Establish and manage technical relationships with system partners for STB/SBB, Smart TV, and Samsung “REACH” and “LYNK” Cloud system solution. Responsibility for growing Samsung's TV displays and solution business and making sure partners are leveraging Samsung's full platform capabilities.

Exceptional relationship-building skills and the ability to dive deeply into both technical and business issues.

Self-starter comfortable in a fast-paced environment, take the initiative, manage multiple partners, and work under tight timeframes.

Achieve sales growth from $2.5M to $200M making Samsung #1 market share in Hotel TV.

Work cross-functionally across business, product, operations, and other parts of the organization (including Korea HQ) to develop and execute business strategy.

Providing product management of Samsung “LYNK” digital rights management, “REACH”, EPG/IPG” guide, “SINC”, “H-Browser, and “LYNK” cloud technology platforms, as well as business development from a technical sales initiative in the Hospitality digital display market.

Master expert for “REACH” for pre-sales and post-sales for certified partners. Ran certification training program and provided supervision, and troubleshoot support.

SYSTEMAX-GLOBAL COMPUTER INC, (Tiger Direct), Suwanee GA.

Corporate Senior Sales Account Manager (June 2005 – November 2007)

Resellers of Systemax computers, private label computers, servers, displays, and IT peripheral products.

Primary focus includes the sales of PC hardware, storage, software, peripherals, displays (Plasma, LCD, DLP, Video Projectors) and professional services into my account base.

Sales status is 148% of quota year to date for 2006. Established pipeline growth in 970 of existing target customers with 250 current responses in delivered orders.

Responsible for the acquisition and management of 230 new accounts producing an average of 10K. Accountable for achieving quarterly sales quotas, increasing profit margins, and displacing of competitors.

Philips Consumer Electronics, Atlanta GA.

Senior Product Marketing Manager,(January 1996 - July 2004)

Managed commercial displays, software solution, and accessories for commercial and professional markets. Created, developed and marketed innovative PLASMA and LCD display solutions. Marketed network software products for the following markets: Commercial, Hospitality, Professional A/V, Industrial, Education, Arenas & Stadiums, and Healthcare.

Develop and maintained five years of strategic global marketing plans. Sales growth to $100M and #1 Market position.

Managed a global staff of new product development engineers in Singapore and Europe resulting in product efficiency.

Highly experienced in developing and implementing new products, working in a fast-paced and intense environment.

Increased Commercial product line of SKU’s annually that resulting in $100M + increase sales opportunities.

Implement pricing, promotional materials, and key product features that resulted in achieving sales target goals.

Successfully managed Marcom investments including advertising, shows & exhibits, public relations, and sales & marketing programs on maximum profit yield/growth expected value/ROI.

Developed strategic partnerships with external customers by working VP / Director of that organization resulting in bringing together cohesive relationships between the company and the customer.

Successfully managed the multi-million dollar sales of installations and technical relationship for Philips network control systems for the following projects: Philips Arena, Seattle Seahawks Stadium, Razor Back Stadium, San Antonio Spurs Arena, Queen Mary II, and Manadlay Bay Resort in Las Vegas.

Philips Consumer Electronics, Knoxville, TN (1992 -1996)

Development Project Manager and Group Leader Color TV Design, Product Development

Supervised and coordinated day-to-day activities in the Engineering Department that consisted of R&D, software, product development of new display products and improvement of existing product lines.

Established relationships and partnerships with 'pay-per-view' clients resulting in the development and patenting of "smart card television interface" changing the display product functionality.

Positioned Philips as the industry leader by creating/co-inventing product features for the commercial market such as "Smart Card TV", "Smart-plug", "Clone Programming" and "Total Control Software".

Project Team Leader for development of MPEG video servers for Commercial / Professional Business.

Coordinated hardware packaging for printed circuit board to improve final line production.

Received several project quality team awards for successfully completing product development projects on time resulting in saturation of targeted market segments.

Technical Skill Group Manager: Responsible for human resource activities, performance appraisals, salary administration, and project assignments for each Technician and Engineer

Philips Consumer Electronics, Knoxville, TN (1983 -1992)

Senior Electrical Project Engineer

Designed several generations of color TV chassis. Worked as core team member on mechanical and electrical development resulting in over 30 million units manufactured in Juarez, Mexico and Greeneville, Tennessee.

Highly skilled designer for analog and digital circuits related to TV technology. High skill level with DC circuits, low voltages devices. Worked with CAD systems related to PCB layout and packaging of electronics assemblies.

Collaborated with factories to achieve low line fall off rate by implementing design for manufacturability (DFM).

Developed fundamental skills in project planning, value analysis, risk analysis, circuit design, problem solving, and in generating specialized database programs for bills of materials, data conversion, pre-production cost analysis, comparison studies, product maturity grid, and problem files.

EDUCATION

Associate Applied Science, Electrical Technology, Onondaga Community College, Syracuse, NY

Bachelor Science, EET, Rochester Institute of Technology, Rochester, NY

Executive Management, MSEE/ MBA University Of Tennessee, Knoxville TN

Dale Carnegie, Presentation, Sales Development, Knoxville TN

Harvard Business, Executive Management Studies, Ridgefield Park NJ

TECHNICAL SKILLS

Hotel IPTV / RF satellite and cable distribution System, Commercial A/V, RF Certify Trainer, Cisco routers / switchers, firewalls, MPEG 2 and 4, Digital Rights Management, Visual Basic, C++, C# CAD, PCB Layout, SAP, Bluetooth, SAP, Sales force CRM optimization, PC Skills (high level) - Windows, MS Office Suite, Excel, Power Point, Word, Access, MS Project, Adobe Illustrator & Photoshop, Sales Force CRM, Net Suite CRM,

AWARDS

Two US / Global patents - "Smart Card Television Interface" Patent #'s 5,592,234 and 5,621,482

Awarded the most prestigious award at Philips for 1st place for global business team award

Video Presentation Monitors, Platinum Award - 1997 Innovation in Technology

Awarded from Samsung HQ for world’s biggest displays on Mega Cruise Ships

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