IBUKUNOLUWA SHODUNKE
SUMMARY / OBJECTIVES / PROFILE
To Pursue professional excellence with an unequalled passion, experienced and detail-oriented Biologist. Good team spirit and professionalism that help maximize potentials and contributing my quota towards the realization of set goals of the organization. WORK EXPERIENCE
FRONT DESK: KEWALRAM CHANRAI GROUP
8a, Kareem Ikotun, Victoria island. 2021/2022
Responsibilities:
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Prepare outgoing mail by drafting correspondence, securing parcels
Check, sort and forward emails
Take up other duties as assigned
Accomplishments:
Decreased annual overhead expenses by 30% by taking green initiative Handled and replied to 100+ phone calls and emails on a daily basis. Redesigned the scheduling system for the office, thereupon ensuring accuracy in appointments.
SALES REPRESENTATIVE; AUDACIA REAL ESTATE.
Agungi, Lekki Phase II. 2020/2021
Responsibilities:
Provide direct customer services by informing them of products and services
Identify sales opportunities and follow up on existing accounts for business development
Create and execute appropriate strategic plans to bring in more business
Make cold calls to prospective clients and inform them about new products and deals
Achievements:
Expanded additional sales by 20% through innovative selling techniques
Maintained productive working relationship with customers – amplified customer base by 50%
Developed strategic and operational sales plans which resulted in a 40% increase in overall sales and gross margin
Identified target markets and established successful plans to develop them and bring additional revenue.
Collaborated with internal and external stakeholders to get hold of technical and customer information – adequately competed for existing business and new accounts
PERSONAL
DETAILS
ADDRESS:
15, Emmanuel street,
Palm-grove.
PHONE NUMBER
advbsa@r.postjobfree.com
PROFESSIONAL
SKILLS
Proficient with:
MS Office.
Project implementation
Internet and computer skills
Microsoft Power-point
Canva
PROFESSIONAL SKILLS
Excellent
interpersonal,collaboration
and problem solving skills.
Good oral and written
communication skills.
Team leadership.
Excellent presentation skill
Goog documentation and
process management skills.
Moral probity, accountability
and honesty.
LANGUAGES
English
Yoruba
Hausa
EDUCATION
BACHELOR OF SCIENCE
University of Abuja 2017-2021
Biological science.
PROFESSIONAL CERTIFICATES AND TRAINING.
National Youth Service Corp (NYSC) 2022
Fabrics & Textile 2021
Perfect looks Make-over 2016
REFERENCES
Available on request.