EDWIN R DELGADO

Kissimmee, FL C: 787-***-**** advbpa@r.postjobfree.com

Summary

High performing, data-driven, strategic thinking professional with over 15 years of experience in Hospitality Management and employment services. Highly skilled in diversity and inclusion, high volume, high quality full cycle recruiting, and relationship building with clients, across organizations and teams. Exceptional writing, presenting, and interpersonal communication skills. Well-versed in all phases of recruitment and hiring, including defining job roles, assessing needed skills and qualifications, and evaluating candidates. Demonstrated strong leadership, ownership, and responsibility in achieving business objectives.

Skills

• Fluent in Spanish

• Public speaking & training

• Conflict resolution

• Labor cost control

• Multi-unit operation management

• Vendor negotiations

• Job boards (LinkedIn, Indeed, ZipRecruiter, Glassdoor, Monster) and Boolean searches

• Online, social media marketing and cold calling

• ADP, ICIMS, Ultipro, Paycom, Workday, Canva, OneNote, and others Accomplishments

• Devised a successful recruiting plan for Destin FL, which resulted in 150+ new employees in 4 weeks

• Designed and managed recruiting strategies for hard-to-fill positions in difficult markets including Williamsburg VA, Gatlinburg TN, Pagosa CO, Myrtle Beach SC, Edisto Island SC, Lake Tahoe NV, and other locations resulting in over 250 new hires for spring/summer season in 2019

• Lead “Out of Market” recruiting project from 2017-2020 (Puerto Rico, California, Texas)

• Won company DNA award (Collaboration) – June 2021

• Implemented a new SOP manual for bartenders, thereby reducing liquor cost by 8% from the previous quarter (2010)

• Efficiently operated two high-volume restaurants, 6 bars, and 2 nightclubs with a combined staff of over 100 culinary and restaurant professionals

Experience

The Walt Disney Company June 2022 – Present

Professional Recruiter

• Develop strategies to source, attract, recruit, and select high-quality candidates against defined criteria for multiple disciplines

• Provide an exceptional candidate experience throughout the selection process including interviews, offer negotiation, and new hire onboarding

• Represent and promote the Disney brand, core values, and essential aspects of the role to candidates

• Conduct in-depth screens and assess potential candidates for level of interest, qualifications, and salary expectations

• Consult with and coach Hiring Managers through the selection process and make recommendations for candidate interviews as well as assess recruitment needs and develop strategies

• Conduct candidate searches to identify top talent for open positions

• Interview candidates and prepare assessment notes

• Present a diverse pool of talent for hiring team’s consideration SeaWorld Parks & Entertainment March 2021 – June 2022 Talent Acquisition Consultant/Trainer

• Identified top talent through various sourcing channels that align with department’s needs

• Built strong consultative relationships with hiring managers to be a true talent advisor and offer recommendations based on data analysis, job, and market research

• Created strong networks and pipelines of both active and passive candidates in various markets and industries

• Trained all new hires on sourcing techniques and strategies

• Conducted thorough candidate interview screens to understand motivation, goals, skill sets and industry knowledge

• Facilitated hiring manager-candidate interviews, offer packages, and onboarding processes as needed

• Maintained applicant tracking systems for up-to-date information in all stages of the interviewing process

• Demonstrated ability to achieve monthly goals and important metrics Goodwill Industries of Central Florida November 2020 – March 2021 Talent Acquisition Specialist

• Full cycle high-volume recruiting

• Recruited for open positions; represented the Organization at job fairs and other community events

• Performed a needs analysis of the retail stores’ divisional staffing needs; performed periodic follow-ups with management on the status of their job openings

• Ensured that all recruitment activities (interviewing, application data entry, selection, onboarding) were in compliance with federal, state, and/or local employment laws

• Coordinated and organized job fairs and other virtual and in-person hiring events

• Administered all pre-employment screenings including but not limited to references, math assessments, driving history checks, background checks, and drug tests of all new hires in assigned areas, as applicable

• Accurate completion of new hires’ onboarding paperwork in a timely manner

• Worked in collaboration with Divisional Directors and Store Managers to ensure consistency in the organization’s recruitment and selection process

MasterCorp, Orlando May 2014 – November 2020

Regional Recruiter

• Identified staff vacancies, interviewed and selected applicants

• Designed customized recruiting strategies to fulfill the high demand for staff in multiple markets

• Recruited for various positions across multiple states and markets including FL, CA, PR, TN, SC, TX, IL, and others

• Served as a link between management and employees by handling questions, interpreting, and helping resolve work- related problems

• Foreign recruiting (H2B, J1)

• Answered employee questions regarding compensation and benefits and clarified any issues

• Communicated the duties, compensation, benefits, and working conditions to all potential candidates

• Analyzed employment-related data and prepared required reports

• Managed all phases of recruitment, including hiring needs and posting available positions

• Contacted all job applicants to inform them of their application status

• Researched and recommended new sources for candidate recruiting Hospitality Staffing Solutions, Panama City Beach FL February 2013 – May 2014 Area Supervisor

• Identified staff vacancies and recruited, interviewed, and selected applicants

• Increased the employee base by 150% in spring 2013 to meet growing staffing needs

• Developed a new customer base consisting of 7 new accounts

• Reviewed and renegotiated key contracts

• Generated new accounts by implementing effective networking and content marketing strategies

• Increased monthly sales by implementing strategies to develop and expand existing customer base El Conquistador Resort, Fajardo Puerto Rico May 2010 – February 2013 Food and Beverage Manager

• Led 100+ full/time and part/time associates within multiple resort venues

• Conducted daily pre-shift and monthly departmental meetings to ensure organizational efficiency

• Scheduled and directed staff in daily work assignments to maximize productivity

• Efficiently resolved problems or concerns to the satisfaction of all involved parties

• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met

• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines

• Built sales forecasts and schedules to reflect desired productivity targets

• Collaborated with the Executive Chef to analyze and approve all food and beverage selections

• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives

• Carefully prepared weekly payroll to keep up with projected revenue for the week Education

Bachelor’s in Business Administration University of Puerto Rico

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