Dental Office Administrator
Resume:
Shirley Ann Escoto
Las Vegas Nevada *****
***************@*****.***
Career Objective
With over ten years of clinical and administrative experience in dentistry, I am eager to apply the knowledge and skills I have learned to become a valuable member of your practice. 2020 - Presently Employed
Dental Office Administrator
M J Escoto DDS & Nevada TMJ Sleep Center
• Trained team members in job-specific tasks and evaluated continuing education needs to improve overall performance.
• Provided efficient and courteous service to customers at all times.
•Interviewed potential candidates for a working and final interview. Establish and maintain vendor relationships.
• Assist Doctor with various tasks and complete those assignments delegated by Doctor. Run and review reports such as day sheets, accounts payable and receivable. 2017 - Current Employer
Treatment and Benefits Coordinator
• Aid patients with understanding insurance benefits, co-payments and account responsibilities.
• Educate patients about the importance of dental health, oral hygiene and treatment options available to them.
• Track the progress of extensive treatment and ensure patient goals are met.
• Assisted clients in adhering to treatment plans, such as setting up appointments, arranging payment arrangements prior to appointments.
2002 - Current Employer
Receptionist
• Greeted persons entering establishment to determine nature and purpose of visit.
• Contacted insurance companies to verify patient eligibility and coverage.
• Organized charts regularly in accordance with office policies and procedures.
• Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments.
• Scheduled appointments and maintained and updated appointment calendars. 2000 - Current Employer
Dental Assistant
• Set up dental instruments and supplies in alignment with dentist preferences.
• Offered gentle support and delivered compassionate care during dental procedures.
• Documented dental and medical history prior to appointment.
• Completed fluoride treatments and dental sealants as directed by dentist.
• Charted patient data and treatment in electronic health records system.
• Disposed of hazardous waste in accordance with clinic protocols.
• Followed stringent security protocols to maintain patient confidentiality information.
• Sterilized and disinfected instruments and treatment rooms.
• Transferred instruments and provided suction during procedures.
• Took impressions and X-rays in support of patient evaluation and diagnostic care.
• Educated patients on proper oral care habits and disease prevention.
• Followed infection-control standards and sanitization protocols to safeguard patients and staff.
• Poured, trimmed and polished study casts.
• Fabricated temporary restorations and custom impressions from preliminary impressions.
• Provided postoperative instructions prescribed by dentist.
• Instructed patients in oral hygiene and plaque control programs.
• Exposed, developed and mounted intraoral and extraoral dental x-rays.
• Assisted dentist in management of medical and dental emergencies.
• Cleaned and polished removable appliances.
• Applied protective coating of fluoride to teeth.
• Recorded accurate, thorough treatment information in patient records.
• Sterilized and disinfected instruments and set up instrument trays to assist dentist.
• Ordered and monitored dental supplies and equipment inventory.
• Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
• Used various dental instruments to safely and properly clean teeth. 1994 - Current Employer
Dental Assistant Student Intern
• Welcomed, seated and draped patients to prepare for dental treatments.
• Adhered to infection-control policies and protocols to protect patients and employees.
• Complied with sanitation procedures, rules and regulations to maintain safe and clean working environment.
• Prepared treatment room for patient by following prescribed procedures and protocols.
• Sterilized and disinfected instruments and set up instrument trays to assist dentist.
• Ordered and monitored dental supplies and equipment inventory. References available upon request.
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