Medical Assistant Billing

YASMIN DRAUGHON

Humble, TX ***** 201-***-**** advbom@r.postjobfree.com

MEDICAL RECEPTIONIST CARE COORDINATOR MEDICAL FRONT OFFICE Ethical, compassionate, and dependable patient care professional and former Certified Medical Assistant. Offer a track record of resolving billing issues, performing pre-certifications, and utilizing practice management software to improve workflows and patient flowthroughs. Successful in helping patients navigate office procedures and advocating for them with insurance companies. Known for being cheerful during patient interactions to improve satisfaction ratings and patient retention.

EDUCATION

Certified Medical Assistant Program Harrison Career Institute, Jersey City, NJ Relevant coursework: Vitals, Phlebotomy, EKG, OSHA, CPR, ICD-9/CPT Coding, Medical Office Administration Diploma James. J. Ferris High School, Jersey City, NJ PROFESSIONAL EXPERIENCE

ANKLE & FOOT SPECIALIST OF HOBOKEN HOBOKEN, NJ 2005-2018 CERTIFIED MEDICAL ASSISTANT

• Characterized by employer as friendly, bright, courteous, hard-working, and reliable.

• Oversaw daily office workflows, including responding to patient inquiries and maintaining/updating electronic health records.

• Strictly adhered to OSHA/HIPAA regulations for safety, sanitation, and patient privacy.

• Reconciled patient billing accounts, liaising with insurance companies to secure reimbursements for services rendered. Corrected billing discrepancies to minimize financial losses.

• Sought after to take on many roles, cross-training to fill in for absent staff members.

• Assessed patients and triaged primary, urgent, and emergency care, maintaining consummate professionalism and calmness to ease patient worries. ADVANCED LAPAROSCOPIC SURGERY INSTITUTE HOBOKEN, NJ 2003-2005 CERTIFIED MEDICAL ASSISTANT

• Interviewed patients from a diverse population, measured vitals, and maintained medical charts to determine and fulfill care plans.

• Leveraged extensive knowledge of medical terminology, medical coding, and medical billing to perform multi-functional administrative and front-office duties. EARLY CAREER EXPERIENCE

LIBERTY ACADEMY CHARTER SCHOOL JERSEY CITY, NJ

TEACHER’S ASSISTANT

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