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Program Coordinator

Location:
Atlanta, GA
Posted:
February 13, 2023

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Resume:

Lakshmi Bhagavatula

470-***-****

advbkd@r.postjobfree.com

SUMMARY

Successful Public Health Care professional with an impressive academic background in Medicine and a Master of Public Health, Health Policy, and Management. Expertise in clinical medicine, medical Lab, pathology Lab Knowledge, and Clinical Documentation. Strategic planning and implementation, program Evaluation, Communication, Financial Evaluation, formulation of cost-effective health policies and programs, Analyzed Data reports, Developed Community Needs Assessment Data Reports and prepared Budget templates for grant proposals. Worked on research projects, Developed Survey Design templates, conducted literature searches from different Databases, and formulated policy briefs and policy guidelines. Certified and utilizes Six Sigma and Lean Kaizen methodologies for better compliance, professional development, and decreased errors to achieve the best results in public health projects and organizations. Consistently maintained a positive atmosphere centered around workgroup trust, encouragement, and personal motivation for the best quality health care delivery with great satisfaction to stakeholders. Audited public health programs for cost-effectiveness, implemented Public health programs, worked on Research projects, and coordinated research Clinical trials. Results-driven strives for excellence.

KEY SKILLS

Project Management Strategic Management Planning and Implementation

Formulation and Evaluation of Regulatory guidelines, HIPPA Worker's safety standards

Literature Review Policy Briefs Policy guidelines

Clinical Research Medical Knowledge Coordinated Clinical Trails

Survey Designs Needs Assessment Analyzing Data Reports

Financial Evaluation Budget Template Grant Proposal documents

Lean Six Sigma Coordination tools Communication to

Clinical notes Documentation Public and Private Health stakeholder's insurance

Medicaid, Medicare insurance

CAREER HIGHLIGHTS

An international medical doctor with 20 years of clinical experience, ten years of public health projects management, formulation, implementation, and evaluation, eight years of health care facilities management, and five years of Clinical Research experience.

Possess a solid understanding of Clinical and medical practices, with a strong knowledge of medical concepts and terminology, patient privileges, patient confidentiality, and HIPPA constraints.

Demonstrated leadership of 8 to 10 diverse management teams, aligning program goals to an organization's mission, values, culture, and strategic goals. Integrate clinical quality and service quality into all aspects of operations and establish a balanced scorecard to monitor and evaluate progress and outcomes for 99.9% of results in the organization.

Establish positive collaborative working relationships with 150 medical and non-medical staff at all organizational levels and across administrative boundaries, experienced in working with unions and non-union environments.

Formulated, developed, implemented, and evaluated public health projects like preventing malnutrition in infants and children, Cervical and breast screening and awareness, and National Immunization Program. As a result, our team achieved a 90% reduction in malnutrition in children, cancer screening in 80% of women, and immunized 95% of children in the state.

Experience in management to operate at all organizational levels; developed, met, and exceeded program and financial goals while enhancing 100% of the quality of clinical services; consistently maintaining high work standards in every area of responsibility.

Develop and link clinical documentation practices, lab results, and medical records to the medical staff meeting regulatory requirements and maintaining HIPPA confidentiality in 50 rural and fifteen urban health centers in the state.

She developed Clinical Laboratory Safety Manual for Reach Health and Wellness Clinic according to the standards of OSHA guidelines for more than four hundred Volunteers' use.

She developed a survey design template for knowing the effects of Maternal and Pediatric outcomes due to the closure of rural hospitals and a survey questionnaire for collecting Data for Community Needs Assessment.

Developed budget template and supporting documents for grant proposal submission.

Conducted literature review from different Databases and produced policy briefs and proposals for implementing women's welfare programs to improve maternal outcomes in Rural centers to address Mental health issues due to mental health force workers shortages in the Rural and urban

health Coordinated centers. Research Projects and Clinical trials.

Analyzed Data reports and prepared Analyzed Community Needs Assessment data reports for starting health clinics in the state and effectively communicated with Stakeholders.

PMP-certified professional. Green belt in Lean Six Sigma. AREAS OF EXPERTISE

Program Manager

Developed Gantt Chart of REACH Health and Wellness Clinic, a new Student-Run Free Clinic.

Project deadlines are set for different subcommittees using the PERT formula and continuously monitored to meet the work deadlines.

We conducted biweekly meetings with all the Subcommittee members to resolve any delays in project deadlines.

She participated in meetings along with the management with other directors of Student-Run Free clinics to discuss the management policies used in the Clinic.

Formulated Clinical and Triage Policy guidelines for more than 400 Volunteer use in the Clinic and booklets were made available.

She developed Laboratory Safety Standard Manual for volunteers' use according to OSHA guidelines.

Developed Volunteer Coordination Literature Review Report for Management use in the Clinic to build coordination tools to coordinate between workgroups for delivering 99% of the quality of health care services in the Clinic.

Developed Budget Template and the supporting documents for management's Grant application submission.

Formulated Analyzed Community Needs Assessment Data to communicate effectively with external and internal Stakeholders.

We have developed and established a set of protocols to be used by student clients/patient interprofessional navigation teams (CLINT) with the help of the Nexus Innovation Project and the management. CLINT includes policy for navigation, education, data review, HIPPA compliance, team makeup, patient intake process, referrals, and follow-up.

Developed protocols for proper Documentation of all the Volunteers' professional licensures registration and training requirements of medical and non-medical volunteers before working in the

Clinic. She assisted and developed survey design templates to be used for the survey to collect data to build the community Needs Assessment Data Report.

I held meetings with the Build team and management to build a free mobile clinic with solar power sources.

She developed the Organizational chart of the REACH Health and Wellness Clinic.

Formulated and implemented many community welfare programs in Brazos Valley like the Continued Meal Distribution program every Monday; Financial Literacy class- REACH's Homeownership journey; REACH Farm Day and Telehealth campaign and Virtual health fair during the Covid pandemic. Medical Care and Research Manager

Provided strategic planning of administrative, clinical, and operating processes to enhance 95% quality of the care supplied, managed 75% price below the previous cost of health care delivery, and aligned emergency services within the context of the integrated care delivery system and the Hospital management.

Developed walk-in business objectives focused on the organization's strategic and financial goals.

Assisted the management team in planning and implementing 99% quality healthcare delivery

programs. Ensured quality and regulatory standards of workplace safety through collaboration with medical leadership and provided direction to the management staff of Clinical Services.

Assisted the management team in developing a walk-in / Urgent care delivery system, using an integrated delivery approach focusing on 95% clinical and 99% service quality and 95% operations improvement; partnered with medical staff leadership to achieve 99% outcomes.

Improved consumer satisfaction (84% to 94%) in health care services over 12 months.

Audited weekly clinical reports to improve 99% of the quality of clinical services provided

Work collaboratively with Operations and Medical departments to improve Medical Documentation.

We have implemented Lean Six Sigma and Kaizen methodologies to decrease outpatient waiting times by 40%, increasing the quality by 90% of health care services quality.

As a medical doctor, I attended outpatients and inpatients. I prepared case notes, performed a physical examination, and treated patients from different specialties like Medicine, Psychiatry, Gynecology, and Post-Surgical follow-up patients under consultants' guidance. In addition, I counseled and took consent for procedures from patients.

Public Health and Research Medical Officer

Supervised 7 to 8 multidisciplinary clinical teams from 10 to 15 Rural Primary care centers.

Conducted Research, gathered, and produced Scientific Research materials for making rural health care policy briefs and policies used in 60 rural medical centers.

Coordinated Research Projects and Clinical trials as a Clinical Coordinator.

Conducted 6 to 8 medical conferences every quarter of the year with interns, residents, clinicians, and counselors to improve the quality of care delivered to Rural patients and Psychiatric and Substance abuse disorder patients for 30 health centers.

It improved programs and Policies for the professional development of Clinical teams by 99% and improved the quality of medical services provided in Rural medical centers by 98%.

It improved the safety standards of the Pathology and Clinical labs in Rural Medical Centers by 90% and medical staff safety standards by 100%.

Improved quality of medical Documentation in Rural health centers by 90%.

We developed and analyzed internal and external organizational Data reports.

Communicated and presented Data report analysis efficiently to different Stakeholders.

Conducted surveys in rural areas for Needs Assessment to develop better cost-effective health care policies for all age groups and communicated effectively with Stakeholders.

She managed clinical and medical staff relations to support 99% smooth workflow change during the transition of shifts.

Audited weekly clinical reports to improve 99% of the clinical services provided. In addition, audited patient and employee surveys every quarter to improve the quality of care provided in the organization.

We have implemented a balanced scorecard to analyze and improve workflow by 95% and employees' satisfaction at the workplace to 99%.

I treated obstetrics and gynecology outpatient and inpatients and patients in the Intensive care unit. I counseled patients, performed and ordered necessary investigations, prescribed necessary treatments, and took consent from patients for different medical and surgical procedures essential after advising them. In addition, I performed outpatient surgical procedures and performed and assisted Obstetric and Gynecological surgeries.

PROFESSIONAL EXPERIENCE

TekDoor Inc, Atlanta, GA

Program Coordinator, 11/2022 - Present

REACH Project, College Station, TX

Program Manager, Remote, 2/2021 - 10/2022

TekDoor Inc, Atlanta, GA

Medical Care and Research Manager, 1/2014 - 7/2019 Hope Clinic, Atlanta, GA

Medical Care and Research Manager, 4/2012 - 12/2013 Bapatla Area Hospital, Bapatla

Public Health and Research Medical Officer, 11/2008 - 12/2011 Katuri Medical College, Guntur

Public health and Research Medical officer, 7/2006 - 9/2008 East Hertfordshire NHS Trust, Stevenage, UK

Senior House Officer, 4/2005 - 5/2006

Dr.P. Siddhartha Institute of Medical Sciences, Vijayawada Public health and Research Medical officer, 4/2003 - 12/2004 ACADEMIC QUALIFICATIONS

Texas A&M University, College Station, TX

Master in Public Health, Health Policy, and Management, 5/2021 T.H.Chan Harvard School of Public Health, Boston, MA Research, Principles and Practice of Clinical Research, 2019 Rangaraya Medical College, Kakinada

Diploma in Obstetrics and Gynecology, 3/2003

Rangaraya Medical College, Kakinada

MBBS, Bachelor in Medicine, Bachelor in Surgery, 1999 CERTIFICATIONS

Green Belt in Lean Six Sigma

PPCR Research Manuscript Writing workshop

PPCR 3-day Advanced Statistical workshop

PPCR 5 Day immersion course on Research

Advanced PG Diploma in Pharmacovigilance

Oracle Argus Safety Database

ECFMG Certificate

The Texas A&M Health Opioid overdose and Naloxone administration training

Public Health Institute Hands-on training for Obstetricians/Gynecologists and Pediatricians

PMP certification

SAS basic Programing 9.4 certification



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