Administrative Assistant Front Desk

Charity Bonney–Ghansah

********@*****.*** • (***) 605 – 7071

LinkedIn URL • Cherry Hill, NJ 08034

Healthcare Director / Management

Dynamic and organized leader with comprehensive experience enabling organizational success through efficient management of healthcare operations.

Strategically focused executive with a progressive and accelerated career trajectory evidenced through increasing levels of operational responsibility. Results-driven professional; recognized for delivering excellent support to develop, define, and implement effective plans with a positive outlook on accomplishing long-term goals. Collaborative individual; known for providing expert-level leadership direction to high-performance teams for improving operational effectiveness. Articulate communicator; capable of liaising across various organizational levels to ensure seamless operational workflow.

Areas of Expertise

Operations Management

Team Leadership & Direction

Cross-Functional Collaboration

Regulatory Compliance & Audits

Budget Management & Control

Issue Identification & Resolution

Attention-To-Detail

Documentation & Reporting

Time Management & Multitasking

Career Experience

ZZN2 Health Care Services Inc., Bronx, NY 2020 – Present

Patient Care Director

Employ proven expertise to plan budget for assigned department, while monitoring and analyzing staff resources as well as alterations in patient population. Utilize in-depth medical knowledge to provide assistance in living and rehabilitation facilities. Deliver adequate and appropriate care services by planning, organizing, leading, and evaluating overall operations.

Obtained desired results through implementation of robust organizational policies and procedures.

Accelerated patient recovery speed by coordinating patient care services in collaboration with client’s families, physicians, and pharmacies.

Streamlined operational workflow through efficient supervision of nurses, home health aides, and other ancillary staff.

Premier Healthcare Hospital, Accra, Ghana West Africa 2017 – 2020

Public Health Administrator

Followed direction set forth by local Boards of Governors by providing exceptional services as healthcare leader. Leveraged extraordinary leadership and management attributes to spearhead entire organizational operation, while supervising director of nursing. Ensured strict adherence with agency corporate compliance plan by acting as corporate compliance officer.

Contributed to accomplishing long term organizational objectives through fiscal planning by budgeting and managing overall operations.

Enhanced overall productivity by directing, guiding, and overseeing hospitals management and medical staff.

Achieved operational excellence by ensuring high-level performance across hospital teams.

Gained favorable outcomes by creating vibrant, individual, and integrated workplace environments for hospital.

G & G Logistics Company Ltd., Tema, Ghana West Africa 2012 – 2017

Human Resources Manager

Owned control over multiple activities, such as orientation, training, in service education, continuing education, and performance evaluation with a keen focus on ensuring staff development. Supported strategic planning by accumulating data and preparing weekly reports, while creating written document regarding employment terms and conditions. Ensured on-time payment, while establishing schedules for events.

Identified potential issues and proposed best possible recommendations for timely resolutions by evaluating subordinates job performance.

Improved organizational performance by reviewing and proposing best recommendations in policy creation.

Maintained appropriate staffing levels by attracting and retaining qualified personnel.

Additional Experience

Crisis Specialist Lester A Drenk Behavioral Health – Screening Crisis Intervention Program

Administrative Assistant 1199 National Benefit Fund-Provider Relations Department

Medical Claim Specialist 1199 National Benefit Fund- Medical Claims Department

Community Support Manager Community Options Inc. – Helping to Empower People with Disabilities

Education

Masters of Public Administration

Long Island University, New York, US

Bachelor of Science in Nursing and Healthcare Administration

D'Youville College, New York, US

Volunteer Experiences

Habitat for Humanity, March for dimes, AIDS walk & Cancer walk

Helped raised funds for the Roswell Institute of Cancer in Buffalo

Coordinated community services for the black student union at D’Youville College

Honors & Activities

Dean’s List

D’Youville college President’s scholarship award

Vice president of black student union at D’Youville college

Treasurer of Delta Sigma Theta Sorority Incorporated

Technical Proficiencies

Windows Microsoft Office (PowerPoint, Excel, & Word)

Languages

Fluent in English, Twi, & Fante

Contact this candidate