Clerical Assistant Service Representative

DORMATTE HENRY

CONTACT

oJ 530-***-****

®%***********@*****.***

Q 700 Kincheole ct, Apt. G206,

Woodland, CA 95776

PROFESSIONAL SUMMARY

Hardworking, focused on

completing work quickly to

consistently exceed targets.

Reliable team member

accustomed to taking on

challenging tasks. Dedicated to

business success.

Skilled team player with strong

background in fast paced work

environments. Works well

independently to handle

assignments and always ready to

{go beyond basics assignments,

Quick learner with good computer

abilities,

‘SKILLS

Data entry

Analytical thinking

Problem-solving

Prepare correspondence

Office management software

Document meetings

Digital archiving

‘Spreadsheet development

‘Scanning and copying

Manage calendars

Update records

Information protection

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE Oct 2021- Current

Cache Creek Casino Resort, Brooks, Ca

Organizing, Multitasking.

‘+ Implemented best practices in fostering exceptional customer care

support and satisfying customers.

‘* Validated data and resolved problems related to system-generated

information.

CLERICAL ASSISTANT Feb 2020- Feb 2027

Yolo county assessors office, Woodland, Ca

‘* Prepared materials, spaces and catering for team meetings.

‘* Communicated with customers in person and via telephone and email to

make appointments, respond to inquiries and address concerns,

‘* Produced professional correspondence, reports and spreadsheets in

‘support of operations.

‘* Compiled, organized and input relevant information into databases for

easy analysis and reporting,

+ Organized files, faxed reports, scanned documents and created

spreadsheets

‘* Answered telephone calls, took messages and distributed messages to

appropriate personnel.

'* Proofed documents and organized records, reports and files.

‘* Maintained organized internal filing systems for digital and hardcopy

documentation

MARKETING ASSOCIATE May 2078- Jun 2019

V3 advertising, Sacramento, Ca

‘+ Implemented strategic marketing campaigns to drive brand awareness

and engagement.

‘* Coordinated store pop-ups and special events to build industry visibility.

‘* Worked with marketing team to develop and execute digital marketing

‘campaigns to drive sales and increase brand awareness with target

segments.

‘* Reported on research findings through digital reports and face-to-face

presentations to update project leaders on current data

EDUCATION

ASSOCIATE OF APPLIED SCIENCE - COMMUNICATION Jun 2019

Woodland Community College, Woodland, Ca

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