Property Manager Assistant

MARIAELENA KRAUS

**** ** *** *** – Parkland, Fl.*3076 954-***-****

*******@*****.***

OBJECTIVE:

A suitably qualified individual, who not only has the relevant experience that you are looking for, but also a long track record of growing property porfolio without compromising service levels. Mariaelena is organized, reliable and career minded, she is keen to join a company like yours where she will have an opportunity to be involved in shaping its future. She possesses a real hands on approach to delivering a high quality of management, and has a proven ability to identify and secure new business. As a superb communicator she can easily establish and maintain open and positive relationships with tenants, occupants and landlords alike, Right now she is looking to join an ambitious company that will help her to grown professionally.

SUMMARY OF QUALIFICATIONS

Over 10 years experience in Residential Property Management

Expertise in MS Office (Word, Excel, PowerPoint, Outlook, QuickBooks)

Solid computer skills, One site, AMSI, MRI, Yardi, MLS, AppFolio and Tops experience

Excellent communication skills with a focus on customer satisfaction

Problem solver

Work well as individual or team player

Bilingual (English/Spanish)

EXPERIENCE

A.G. Properties

Property Manager

February 2014 until present

Responsible for managing 450 units and providing a professional service to a variety of tenants. Also in charge of providing professional knowledge, advice and assistance to junior staff, and monitoring rental activity both in occupied and vacant apartments.

. Managing a property team

. Visiting properties and carrying out inspections

. Preparing budget

. Monitoring and enforcing the terms of all lease agreements

. Ensuring that properties are properly maintained

. Hires and terminates hourly personnel

. Handle emergency situations

. Develops and implements new strategies and programs designed to ensure long-term

residency

. Inspect apartments regular

. Handles evictions and landlord liens

. Motivates staff

. Arranging for the collection of rental

. Oversee repairs and all other issues as they relate to tenants

. Oversee move-ins and move-outs with proper walk-through

Silver Bay Property Corporation

Property Management Assistant

June 2013 to January 2014

Submit listings and changes to an MLS

Schedule appointments for licensee to show listed property

Order or perform repair or maintenance

Receive lease applications, lease, amendments, security deposit, rental payments for delivery to, and made payable to, the owner or real estate firm

Provide information about rental units, leases, lease applications, security deposits, and rental amounts to prospective tenants

Assist in property management functions by carrying out administrative, clerical, financial or maintenance tasks.

Execute leases or rental agreements, or any related payment for delivery to, and made payable to, the owner or real estate firm.

Advertise that they are engaged in the property management business.

A & N Management – Assistant Property Manager

April 2010 to March 2013

Assisted two managers with all projects

Assisted in coordinating new business mailings

Created Annual Meeting Notices for HOA/Condo Associations

Prepared HOA/Condo Board Packet

Updated TOPS Unit Owner Files

Tracked, coded monthly utility and service invoices for property managers

Complied correspondence to Board Members

Prepared violation notices, and including mailings

Issued/tracked work orders for homeowners

Provided daily administrative support to manager such as assisting residents, answer phones.

Received process and log all calls and correspondence for the Property Manager

Lloyd Staffing, Inc. 2007-2009

-Vista Verde Apartments – Assistant Property Manager

February 2007 to December 2009

Posting rent, rent collections, eviction processing

Promote a positive and proactive approach to residents relations and service

Lease and pre-lease apartments

Walk and inspect amenities, tour route and ready vacancies on a daily basis

Complete lease/renewal paperwork

Explain lease information to the client

Assist in the planning and hosting of residents events and marketing initiatives

Interview prospective residents, qualify them by their needs, and input their information into the yardi on a guest card

Prepare renewals

-Sunrise Harbor- Leasing Agent

-Hillsboro Bay Club – Leasing Agent

Assist residents by resolving concerns and complaints

Process applications from potential renters

Schedule and conduct interviews for future resident

Responsible for all aspects of marketing; client relations; preparing/reviewing

Process maintenance payments and manage maintenance work orders

Tour apartments with clients

Accepts and completes Notice to Vacate Forms

Complete all leasing paperwork

AAA Apartment Staffing 2004-2007

Branch Manager/Recruiter

Manage staffing of Temporary, Temporary to Hire and Hire-Direct Personnel for Tri-County

Develop specific programs for clients through SAM (Strategic Account Management)

Recruit, interview and evaluate applicants/employees face-to-face

Perform teleconference interviews, process payroll and resolve employee issues

Conduct performance evaluations, reference checks, drug screens and background checks

The South Florida office received recognition for highest increase in sales due to improved sales strategy and relationship building

The South Florida office increased sale for 2004-2007 by 110%

EDUCATION

B.S. Business Administration – Pacific University, Lima –Peru

GPA-3

Landlord /Tenant Law – South Florida Association

Contact this candidate