Phlebotomist III
Resume:
Hard-working Phlebotomist with ** years of experience and proven
knowledge of customer service, regulatory compliance, HIPPA, insurance billing and specimen integrity. Team player and self motivated to further my career in a leadership role CAREER OBJECTIVE
PATIENT SERVICE REPRESENTATIVE
Quest Diagnostics, Fayetteville, NC / Sep 2018 - Present PHLEBOTOMIST
Labcorp of America, Pinehurst, NC / Sep 2013 - Aug 2018 SERVER
Outback Steak House, Pinehurst, NC / Jan 2017 - Aug 2018 EXPERIENCE
Phlebotomist: Verified collections venipuncture, capillary and heel sticks from infants to geriatrics.
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Obtained and accurately entered demographic, clinical, financial and insurance information in the computer. Verified Insurance coverage. Identified and collected copayments to meet patient financial obligations, including applicable deductibles.
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Updated billing denials and fixed any problems and re-billed patient insurance.
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Ordered test electronically. Labeled and packaged samples for transportation to the laboratory.
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Disposed of biohazard fluids, and collection devices safely and securely to minimize the risk of spreading diseases and bacteria.
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Enter patient, specimen, insurance, or billing information into computer.
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Collect fluid or tissue samples, using appropriate collection procedures.
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Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
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Train other medical personnel in phlebotomy or laboratory techniques.
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Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
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Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
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Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
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• Check with customers to ensure that they are enjoying their *************@*****.***
1706 Stonewall Rd., Laurinbur
g, NC, 28352
FAYETTVILLE TECH
COMMUNITY COLLEGE
Fayetteville, NC
(Dec 2017)
ST LOUIS UNIVERSITY
St. Louis, MO
(May 2002)
ST CLAIR HIGH SCHOOL
GPA: 3.8
St. Clair, MO
High School Diploma (May 2000)
EDUCATION
PATIENT SERVICE REPRESENTATIVE
M E L I S S A B U T E R A
EVENT COORDINATOR
Cypress Bend Vineyards, Wagram, NC / Jul 2013 - Nov 2013 RESPITE CARE PROVIDER
Army Community Services, Fort Bragg, NC / Oct 2007 - May 2012 meals and take action to correct any problems.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
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Stock service areas with supplies such as coffee, food, tableware, and linens.
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Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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• Collect payments from customers.
Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
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Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
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Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
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Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
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• Maintain records of event aspects, including financial details. Conduct post-event evaluations to determine how future events could be improved.
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Hire, train, and supervise volunteers and support staff required for events.
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• Organize registration of event participants.
Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
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Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
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Design and implement efforts to publicize events and promote sponsorships.
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Care for children who are disabled or who have sick or disabled parents.
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Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
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Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
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Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
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Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
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PHLEBOTOMIST
Pathgroup Labs, Nashville, TN / Mar 2005 - Aug 2007 LAB ASSISTANT/PHLEBOTOMIST
Samaritan Hospital, Watertown, NY / Jun 2002 - Mar 2004 Collect fluid or tissue samples, using appropriate collection procedures.
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Enter patient, specimen, insurance, or billing information into computer.
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Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
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Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
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Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
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• Explain fluid or tissue collection procedures to patients.
• Match laboratory requisition forms to specimen tubes. Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.
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Prepare standard volumetric solutions or reagents to be combined with samples, following standardized formulas or experimental procedures.
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Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.
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Pam Wiggins, Speech Pathology Assistant, Cascades
910-***-**** - ***********@********.*** - Professional Acquaintance
Amy Frost, Teacher, ESL
931-***-**** - ************@*****.*** - Former Co-worker REFERENCES
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