P&C-HO and BI adjuster.Heavy Equipment Customer Service
Resume:
OSCAR MEDINA
North Plainfield, NJ 07063
advba5@r.postjobfree.com
Objective: A challenging career path with a diversified organization who nurtures success and growth, fully utilizing my skills, experience and the desire to learn and apply myself.
Summary of Experience: Auto/Homeowner Insurance/Claims, Account Representative/Sales, Service Regional Manager, Customer Service Cryogenics Technician, Heavy Equipment/Machine Operator, Pipe Linesman, Contractor, Army Veteran.
Employment:
Bruker OST 2008-Present
Customer Service/MRI Cryo Equipment Technician/Mechanic
Ensures compliance with established procedures and maintains effective internal control over the physical product flow and accounting of inventory, receiving and shipping of Superconductors, instrumentation and parts.
Coordinates communication with accounting, shipping, vendors and customers.
Services and maintains the company’s and client’s property as per company and OSHA training.
Utilizes Word, Excel and company data programs.
Completes special logistical and electronic/manufacturing projects.
Responsible for ordering and maintaining inventory of material and equipment for the CryoFarm, CryoLab and braid room.
Responsible for the calibration of in-house/field electronic equipment as well as using vendors as per ISO9001 guidelines.
Operates a 10-ton overhead crane, seat in and stand-up forklifts.
Contributes to operational and safety continuous improvement.
Maintains housekeeping guidelines.
National Dust Control 2007-2008
Account Representative
Maintained customer accounts in NJ and NY.
Addressed, prioritized and corrected all customer complaints and requests.
Procured new accounts on a commission basis.
Maintained customer and company equipment.
Responsible for direct customer contact.
Liberty Mutual Insurance Co. 1994-2003
Property/Casualty/Homeowners Claims Representative/Investigator
Verified coverage and obtained all pertinent reports and statements.
Settled or denied claims based on their merit and escalated cases as needed.
Communicated and negotiated with other insurance companies, attorneys and claimants directly.
Maintained education and skill requirements per employer and State of NJ guidelines.
Skills:
Word, Excel, Outlook.
Bilingual Spanish/English.
Customer Service.
Telephone, smart phone, texting and email business etiquette.
Knowledge of office equipment and procedures.
Working knowledge of heavy equipment, power tools, electric, plumbing, carpentry and multiple facets in a manufacturing environment.
Flexibility with any assigned tasks.
Education:
APICS: CPIM
NJIT – Production Maintenance and PLC. 2020
Newark
DeVry
North Brunswick 2007-2008
Middlesex County College
Edison 1994-1995
MCI International/Rutgers Customer Service Courses
Siemens and Toshiba Technical Certifications.
OSHA Safety and Compliance training.
Certeret
US Army – Veteran
Columbus,GA and Germany.
Contact this candidate