Personal Assistant Customer Service
Resume:
Ruben Gutierrez
Hobby Specialist/General manager
Whittier, CA 90601
advb9h@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cook/Cashier
Superior Grocers - El Monte, CA
June 2016 to April 2021
I opened at this location as well as having three different positions which I became rather proficient at, these included Tortilleria, Hot Food Service and Butcher. Although most of it was centered around customer service, there were varying tasks with varying degrees of difficulty. Hobby Specialist/General manager
Geeks - Whittier, CA
April 2009 to August 2016
Opened & closed the store, trained new employees, taught several hobbies from tabletop gaming, card games, board games, video games, & miniature painting. Assisted with bringing in new clientele into the store.
Customer service
Greenwood Heel Co
July 2001 to March 2009
warehouse management
Input new orders into computer system, answered phone orders, ordering stock & materials, picking and filling orders, packed and shipped and made deliveries, Kept a clean and safe working environment. Personal assistant / Customer Service
Enesco-L.A.Mart - Los Angeles, CA
May 1998 to June 2001
responsibilities and tasks were to greet the customer, as well as assisted the customer with Q &A regarding inventory in the showroom and with purchasing. Assisted with decorating showroom displays. Education
Bachelor's in Journalism
Rio Hondo College
2010 to 2013
High school or equivalent in Metallurgy
Don Bosco Technical Institute
1998 to 2001
Skills
• Operations
• Training (5 years)
• inventory
• Word
• retail sales (5 years)
• Microsoft Word (6 years)
• Excel
• Management Experience
• Sales Experience
• Supervising Experience (5 years)
• Employee Evaluation
• Payroll
• Team Building
• Scheduling
• Food Production
• Meat Cutting
• Cooking
• Kitchen Experience
• Administrative Experience
• Personal Assistant Experience
• Writing skills
• Basic math
• English
• Guest services
• Upselling
Certifications and Licenses
Food Handler
June 2016 to July 2021
Assessments
Retail Customer Service — Familiar
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar
Management & Leadership Skills: Planning & Execution — Proficient March 2019
Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals.
Full results: Proficient
Supervisory Skills: Directing Others — Completed
September 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Completed
Management & Leadership Skills: Impact & Influence — Completed October 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Verbal Communication — Proficient
October 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Work style: Reliability — Highly Proficient
November 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer focus & orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer service fit — Familiar
January 2020
Measures the traits that are important for high-quality customer service. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Computer skills
Management skills
IT skills
Contact this candidate