Service Representative Front Desk
Resume:
Romaine D. Harris
***********@*****.***
Education
Morgan State University, Cold Spring Lane
Bachelor of Science in Accounting 1987-1991
Edmondson High School, Athol Ave.
High School Diploma 1979-1982
Leadership Institute 2010
Experience
ACTING CHIEF FINANCIAL OFFICER (3 MONTH INTERNAL AUDITOR LEAD) Dept. of Public Safety and Correctional Services
6/2016 – 5/22 6776 Reisterstown RD 21215
Responsible for the financial operation of 4 inmate health contracts
Manage audit activities of professional Internal Auditors
Responsible for monthly invoice payment approvals
Budget tracking, determine contract compliance
Assist Dir. Of Contracts and Admin. with budget analysis
FRONT DESK ASSISTANT Double Tree By Hilton
4/2022 – 10/22 (2013-2015) Reisterstown RD
Experience in public service, customer communication and problem solving. To include answering phones and directing customer issues to the appropriate departments.
Accurate check-in, check-out process, to include processing payment, issuing keys, review of account charges
Responsible for beginning and end of shift reports and accurate cash out drops
INTERNAL AUDITOR LEAD Dept. of Public Safety and Correctional Services
9/30/2005 – 6/3/2016 6776 Reisterstown RD 21215
Perform audit test and identified material exceptions and material non-compliance Prepared work papers to document audit findings
Conduct discussion with operational staff
Determine procedures, methods, approaches and techniques to implement an approved audit program
Reviewed Audits of lower level Auditors
INTERNAL AUDITOR II Dept. of Public Safety and Correctional Services
4/17/2001 – 9/30/2005 6776 Reisterstown RD 21215
Conduct financial, compliance, economy and efficiency audits
Performed audit test and identified material non-compliance
Prepared work papers to document audit findings
Skills
Proficient with Microsoft Word, Excel, Power Point and Google Chrome, Netdocuments and OnQ systems
Application of efficient communication skills (writing, speaking, email, etc)
References
Joseph Ezeh, Director, 410-***-****
Sara Trijuilo, Supervisor, 410-***-****
Heaven Smalls, Supervisor, 410-***-****
Laura O’Bannon, 443-***-****
Fay Davenport, 443-***-****
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