Cleaning Crew Bus Driver
Resume:
MICHAEL D. UNDERWOOD
Bryant, AR 72022
Email: **********@**********.***
OBJECTIVE:
To pursue a career within an organization where my talents, skills, and experience can be beneficial and ultimately lead to further advancement opportunities.
SKILLS AND QUALIFICATIONS:
Fast Food Experience
Director Experience
Retail Manager Experience
Over 30 years in the Culinary Field
Dietary Management Experience
Ability to Multi-Task
Organized, detail oriented
Dependable, dedicated to quality performance on the job
Supervisory, management, director experience
Learns quickly, interprets information accurately, applies knowledge effectively
Purpose Driven
EXPERIENCE:
November 2021-current- Production Manager- St. Vincent Hospital- Little Rock, AR
Oversees production and coordinates activities ensuring proper standards, resources and items are used correctly
Ensures foods follow all food and safety measures
Plan & organize schedules
Train, oversees, and manages kitchen personnel
Ensure health and safety regulations
Adhere to quality control standards
Oversee day to day operations ensuring optimal product quality
Set and implement standards, procedures and process to maintain high quality foods and service
Ensure all food have correct recipes and staff follows accordingly
Keep track of waste & food production
Create work shifts ensuring all food production areas are adequately staffed
Maintain inventory to effective menu plan
Ensure all company regulation and complied to
June 2019- Oct.2021- Director of Food Services- Drew Memorial Hospital- Monticello, AR
Direct interaction with onsite client
Mange both FOH & BOH
Manage departmental budget & payroll daily
Manage Point of Sales
Created Food safety programs to meet the food and safety requirements
Directly oversee food service with patients, employees & visitors
Ensured all food compliances were followed accurately
Developed cost effective menus that maintain nutrition integrity and meet all local state and federal guidelines
Prepared specification for the purchase of food supplies and equipment to stay within budgets
Record keeping of all sanitations and safety regulations
Ensured all dietary restrictions were accurate
Weekly Operating Reports
Direct Deposits
Provided strategic input towards things that affect the department
Communicated with other departments on resolving issues
Profit/Loss Report
Ensure efficient and timely production of food
Implement & control production sheets
Conduct inventory
Manage Waste
Manage dish team
Manage receiving team
Ensure that food orders are within budget
Ensure quality control
Respond efficiently & accurately to associates and customers concerns
Ensure any special food request or ordered
Regularly review food quality brought in by vendors
Communicate regularly with vendors regarding new or current products
August 2017-June 2019- Outlet Retail Manager (Chick-fila, Starbucks, Concessions, Pizza Hut) Pine Bluff Arkansas
Direct interaction with director
Ensure all foods are according to recipes or production sheets
Ensured all safety & sanitation standards are followed
Ensure efficient and timely production of food
Implement & control production sheets
Conduct inventory
Control Wasted and proper production of foods
Ensure that food orders are within budget
Ensure quality control
Respond efficiently & accurately to associates and customer concerns
Ensure any special food request or ordered
Regularly review food quality brought in by vendors
Communicate regularly with vendors regarding new or current products
Order foods
June 2017-August 2017 - Director Support Lake Jackson, Texas
Direct interaction with onsite client
Directly oversee food service with patients, employees & visitors
Ensured all food compliances were followed accurately
Helped to create menus
Record keeping of all sanitations and safety regulations
Ensured all dietary restrictions were accurate
Weekly Operating Reports
Direct Deposits
Provided strategic input towards things that affect the department
Communicated with other departments on resolving issues
Profit/Loss Report
Ensure efficient and timely production of food
Implement & control production sheets
Conduct inventory
Manage Waste
Manage dish team
Manage receiving team
Ensure that food orders are within budget
Ensure quality control
Respond efficiently & accurately to associates and customers concerns
Ensure any special food request or ordered
Regularly review food quality brought in by vendors
Communicate regularly with vendors regarding new or current products
2015- 2017- ARAMARK- Production Manager Arkansas Children’s Hospital
Ensure efficient and timely production of food
Implement & control production sheets
Conduct inventory
Manage Waste
Manage dish team
Manage receiving team
Ensure that food orders are within budget
Ensure quality control
Respond efficiently & accurately to associates and customers concerns
Ensure any special food request or ordered
Regularly review food quality brought in by vendors
Communicate regularly with vendors regarding new or current products
2006-2015 ARKANSAS CHILDREN’S HOSPITAL -Retail Supervisor
Duties include:
Maintain and create an atmosphere of Customer Service
Trains workers on their duties and assigns and coordinates work of staff to promote and efficient operation
Maintains compliance with established standards of operation for services focusing on food handling, storage, prep and serve, perishable food products following ServSafe and HACCP guidelines
Implements disciplinary actions where necessary. Completes performance evaluations
Demonstrate floor leadership in retail, production, and patient services as required
Adhere to safety and sanitation regulations pertaining to Joint Commission, OSHA, ServSafe, and local health standards
Provide assistance where necessary affiliated with cash handling
Ability to read and interpret procedural documents and write accurate routine reports and correspondence
Ability to use MS, Word, Excel
2005-2006 FAR OAKS RETIREMENT CENTER
Dietary Manager
Adhere to safety and sanitation regulations pertaining to Joint Commission, OSHA, ServSafe, and local health standards
Handling of Ordering, Inventory
Hiring & Firing of Associates
Creates scheduling
Ability to read and interpret procedural documents and write accurate routine reports and correspondence
Ability to use MS, Word, Excel
2001-2005 RIVERCREST HEALTHCARE
Dietary Manager
Adhere to safety and sanitation regulations pertaining to Joint Commission, OSHA, ServSafe, and local health standards
Handling of Ordering, Inventory
Hiring & Firing of Associates
Creates scheduling
Ability to read and interpret procedural documents and write accurate routine reports and correspondence
Ability to use MS, Word, Excel
1996-2001 DOW JANITORIAL (Part-time)
Cleaning Supervisor
Supervise Cleaning Crew
Ensure that all areas were detailed thoroughly
1991-1996UAMS
Stock Clerk
Inventories, stores, prices, and restocks merchandise displays in retail store: Takes inventory or examines merchandise to identify items to be reordered or replenished.
Requisitions merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Receives, opens, and unpacks cartons or crates of merchandise, checking invoice against items received.
Stamps, attaches, or changes price tags on merchandise, referring to price list.
Stocks storage areas and displays with new or transferred merchandise.
Cleans display cases, shelves, and aisles.
1989-1991 LITTLE ROCK SCHOOL DISTRICT
Bus Aide
Ensure school kids safety whole traveling on bus routes
Monitor kids behavior while riding bus
Follows and ensures mandated child restraint devise procedure are practiced
Assures that bus driver is not distracted while driving
1989-1989 Scallions Restaurant
Prep Cook
Assist cooks in preparation of service items
Maintains compliance with established standards of operation for services focusing on food handling, storage, prep and serve, perishable food products following ServSafe and HACCP guidelines
Adhere to safety and sanitation regulations of work area
1986-1988Eddie’s Café
Greet guests and make them feel comfortable.
Learn menu items and be able to describe them appropriately to guests.
Take beverage and food orders.
Deliver beverages and food in a timely manner.
Check-in with guests to ensure that everything is going well.
Clear dirty dishes from table.
Refill beverages throughout the meal.
Deliver guest’s bill and thank them for dining at the restaurant.
Work with other servers and be a team player.
Run Micro system and run server reports
1981-1986 Jacques & Suzanne Restaurant
Waiter & Busboy
Greet incoming customers
Clean & sanitize table after guest leave
Assist the waiter in service of guest
ACHIEVEMENTS/HONORS:
Supervisor of the Month, Leadership Award, Teamwork Award, Crossing the Creek Award, Safe-Serve Certified
EDUCATION:
Parkview Senior High, Little Rock, Ar 1981 Graduate
Univ. of Florida- Certificate in Dietary Management- Gainsville Florida
REFERENCES:
Provided Upon Request
Contact this candidate