Front Desk Night Auditor
Resume:
Julian Williams
Waukegan, IL *****
advb2q@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Night Auditor
Marriott International - Deerfield, IL
November 2021 to Present
Front Desk/Night Auditor
Crowne plaza - Illinois
April 2021 to Present
Night Auditor
La Quinta Inns & Suites - Gurnee, IL
November 2020 to Present
Responsible for managing the hotel during late hours. Required to do laundry if needed Check all guest balances to insure all transactions are completed correctly. Take care of any guest issues or complaints monitor the facility. Check-in guest if not already in hotel. Keep a clean environment for front desk staff and follow all COVID safety guidelines to establish a safe work area. Clean pool and lobby area as well as Run night audit system organize all paper work and lastly check all guest balances.
Front Desk Clerk/Night Auditor
Sybaris Pool Suites
March 2022 to September 2022
Responsible for Guest reservations via phone and online, Print out daily reports as well as guest registration cards for next day arrivals . Maintain Neat and clean work space. Provide upscale customer service. 9pm - 7am next day hours. As well as balance and check each cash deposits and revenue income for that day.
Night Auditor
Crowne Plaza Hotel - Northbrook, IL
February 2021 to November 2021
Responsible for all guest in hotel provide excellent costumer Service, balance and check all folios as well as house accounts. Run night audit system via opera. Act as manager on duty handle all guest complaints and ensure all guest needs have been met. Run housekeeping report provide original copies for housekeeping staff. Balance and check inventory for next day. coustomer service rep
MOD Pizza - Waukegan, IL
March 2018 to October 2021
Responsible for giving outstanding costumer service to all guest. Hotel Front Desk Manager
Motel 6 - Waukegan, IL
September 2019 to October 2020
Required to keep up with all hotel staff. Check inventory, as well as run payroll., Make a efficient schedule for each shift to insure all positions are filled. As well handle all and any manger complaints. Greet everyone with a smile. Leader of my staff crew. Make sure there responsibilities are being met. Produce revenue for end of year gain /profit up sell rooms, Provided with amenities in the hotel. Book r rooms to hotels full capacity “ Goal “ each day. Make sure Hotel is ran properly and smoothly satisfying each resident as well as staff member. . Responsible for Check-in all guest and making reservation calls organizing all residents accordingly, collecting payments that are past due make fresh coffee run night audit system varies on shift, take all business calls. Making sure guest are successfully checked in and accommodate them however I can. Sanitation Technician
Cornfields Inc - Waukegan, IL
September 2017 to January 2018
Responsible for a large group of people, required to work a fast pace to make sure machines were clean in a timely fashion. While assisting others with different task. Required to know all chemicals also maintain safety. Required to inspect all machines for any left over product before final detail clean inspections. Front Desk Manager/Night Auditor
Red Roof Inns, Inc. - Waukegan, IL
January 2012 to June 2017
Required to check guest in and out of hotel system work a cash register for manual transactions, answer all phone calls. Book and sell all reservations drop cash at the end of each shift, required to look after all owners accounts for different business, co hotel. Also perform duties in housekeeping fold laundry, and strip and clean rooms, some time handle all maintenance issues if technician wasn’t available. Provide a hospitable work place, train all new employees and help with schedule making and payroll Costumer Service Representative
Jersey Mike's Subs - Gurnee, IL
September 2012 to June 2014
Had to work at a fast pace during rapid hours, while taking orders in house and over the phone. Work a cash register, slice freshly cut sandwiches also cook meats on a grill, prep all foods, clean lobby area as well as restock them. Wash and Sanitize all dishes and make sure foods where at health issued standards. Oven Operator
Elmwood Elementary School - Zion, IL
September 2013 to January 2014
Made sure meals were properly cooked, for grades k-6th, also clean all lunch tables maintain clean area for kids. Had to prepare breakfast and lunch, make sure foods were at correct temperatures. Sales Associate
LA Fitness - Waukegan, IL
March 2012 to July 2012
Responsible for selling memberships to new prospects as well as work the front desk check in all guest, maintain a call log with over 60 calls a day, sell 2 memberships per day. Have 15-25 new leads for the next day and book 6 appointments each day. Also ensure club pride by demonstrating we cared about our facility
Education
Some college
College of Lake County
High school or equivalent
Zion-Benton Twnshp Hi School
Skills
• Keyboard savy, Microsoft office experienced, coaching and leadership skills, front desk skills, mechanically inclined. (5 years)
• Night Audit
• Sports Coaching
• Laundry
• Auditing
• Cash Handling
• Cleaning Experience
• Coffee Experience
• Team Management
• Guest Services
• Management
• POS
• Payroll
• Math
Additional Information
Very outgoing young individual, team player and leader, enjoying helping others. And providing the skills which are ask of me.
Graduated in 200 ranking out of a class of 900
Scored 19.0 in science on act
Overall scored 21.0 on act
Mentored and managed my own basketball team from 2006-2010 for grades 9-12, Achieved manager position at jobs within 2 year time frame.
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