Mary Swinehart
Oklahoma City, OK 73179
Utilities Customer Service Representative
City of Oklahoma City
June 2022 – Present
Customer Service Representative, call center atmosphere, answering phone calls pertaining to the water and trash utilities. Multi tasking is a daily task, working on 2 computer screens and having multiple windows open to answer questions. All in-bound calls, an out-bound call if necessary occasionally.
Hobby Lobby Distribution Center
Oklahoma City, OK
July 2019 – March 2022
Worked in the fabric room rolling fabric onto boards for the stores. When needed helped pull orders as well for the stores.
United States Post Office
Postal Support Employee
Salina, KS
January 2018 – June 2018
Sort mail and packages, both inbound and outbound. File mail into P.O. Boxes
General Manager
5Below, St Joseph, MO
June 2018 – November 2018
General Manager of the store. A store that can do 1.3 million dollars in sales a year. Oversees 2 Assistant Managers, a full-time sales lead and anywhere from 10 plus cashiers. Managing money daily, scheduling weekly, customer service on a daily basis, stocking, daily bank runs and general interaction with the public daily. Responsible for accepting freight 2-3 times a week.
Merchandise Manager
5Below, Salina, KS
October 2017 – June 2018
Assistant Manager of Merchandising . In charge of freight, 2-6 freight associates on a shift, stock shelves, did new sets throughout the store, opened and closed the store, cashiering, money handling on a daily basis when I worked.
Jury Trial Clerk
Saline County District Court
Salina, KS
July 2016 – September 2017
Scheduling of jury trials, inputting information on the computer on a daily basis, talking on the phone daily scheduling jury duty, money handling if there was a jury trial and balancing the books monthly.
GSA / Guest Service Associate
Target
Salina, KS
785=825-1354
September 2015 – July 2016
Responsibilities of managing 5-10 team members each shift while they are on the registers, handle money and cashiering each shift, closing of the registers nightly, daily interacting with the public.
General Manager
Dollar General
McPherson, KS
July 2014 – September 2015
General Manager of the store, in charge of 1-2 Assistant Managers, oversees 4-9 cashiers at anytime, weekly scheduling, daily bank runs, daily opening or closing or the store, money handling daily, responsible for freight, stocking shelves, cashiering, daily interacting with the public.
Dollar General
Wakefield, KS
August 2013 – July 2014
Assistant Manager, assisted with opening and closing of the store on my shift, helped with stocking shelves, accepting freight, bank runs, anything to assist the store manager.
Paraprofessional
USD 475
Ft. Riley, KS
May 2012 – May 2013
Worked with special needs preschool kids, assisted them with their daily needs, played with them, helped to learn daily things, sat with them, interacted outside, helped them on and off the bus daily.