Service Specialist Customer
Resume:
SUMMER WILSON
**************@*****.***
Well rounded professional with over 20 years of experience of providing excellent customer service, dedication, responsibility and good work ethic. My analytical, client service, and communication skills will serve well in any capacity. I seek to grow and achieve optimal success for my organization.
EXPERIENCE
AUGUST 2021-PRESENT
PATIENT TRANSPORT, tandem transport
Deliver courteous interactions to patients and their families being transitioned to various medical locations, manage inventory and restocking of medical supplies, update documentation.
JANUARY 2017-MAY 2021
EARLY CHILDCARE TEACHER, FAMILY AFFAIR
Encourage learning and creativity in a preschool classroom, ensure the well-being and safety of students, assist director with accounts receivable and operational duties.
MAY 2014-JUNE 2015
PLASMA CENTER TECHNICIAN, CSL PLASMA
Provide client service including greeting, screening and preparing charts and disclosures, operate plasma machines and ensure accurate data on behalf of donors.
OCTOBER 2010-APRIL 2013
ASSOCIATE MANAGER, THE CHILDREN’s PLACE
Initiate customer experience, monitor inventory, prepare sales reports, train and coordinate sales staff, maintain store appearance and efficiency, open and close (keyholder), make bank deposits.
JANUARY 2000-SEPTEMBER 2010
CLIENT SERVICE SPECIALIST, VERIZON WIRELESS
Meet or exceed individual and sales team goals by using consultative sales skills to discuss customer needs and provide targeted service solutions.
EDUCATION
2007
GREENVILLE TECHNICAL COLLEGE- CERTIFICATE FOR MEDICAL SECRETARY
Coursework involved responsibilities and applications to work with patients, physicians and insurance representatives in a medical office setting.
1997
GREENVILLE TECHNICAL COLLEGE- CERTIFICATE FOR EKG TECHNICIAN
Learned how to administer test to measure cardiovascular health of a patient, and how to collect medical data to be used by doctors.
1996
JL MANN HIGH SCHOOL
SKILLS
Strong interpersonal skills, organizational skills and attention to detail
Excels at working cross functionally in organization
Dedicated team player
Curious with a desire to learn
Creative problem solver
ACTIVITIES
I am passionate about family and helping the local community. Volunteering to help the under-served is top of mind for my family. I also enjoy reading and cooking in my spare time.
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