C A M I L L A K U L L B E R G

1-242-***-****

advb13@r.postjobfree.com

Phone

Email

** ***** **, ****** **,

Nassau, Bahamas

Address

Administrative duties of Executive Office, keeping records, meeting minutes, daily report, assist General Manager and Operations Director as needed

Guest experience comment tracking

Communication with vendors and assist with billing Work permits for contractors and executives, communication with Bahamas Immigration

Sourcing and ordering items for various departments Overseeing the operation of the VIP areas including the Level lounge with private check in/out, buffet setup and bar as well as the Level beach area with service

Welcoming and connecting with important guests and groups and ensuring their needs are met before arrival as well as during their stay, addressing and mediating guest related concerns

Spot-checking suites/rooms and working together with housekeeping, maintenance, room service and dinner reservations to ensure guest satisfaction

Scheduling, payroll, training, reprimanding

Weekend acting Manager on Duty experience

Overseeing the operation at the reception and bellmen, scheduling, payroll, training, reprimanding

Assisting in reservations, assisting with check ins/out Reconciliations & other finance related issues

Addressing & mediating guest related concerns

Executive Office Administrator, Perfect Day at CocoCay Level Manager, Melia Nassau Beach

Assistant Front Office Manager, Warwick Paradise Island 04/2021 -

PRESENT

04/2019 -

06/2020

W O R K

E X P E R I E N C E

11/2016 -

04/2019

E D U C A T I O N

Yrkeshögskolan Sydväst, Polytechnic -

Bachelor’s degree in Hospitality Management

Katedralskolan i Åbo, High School

03/2006 -

08/2014

02/2003 -

04/2006

Native: Swedish, Finnish

Fluent: English

Beginner: Spanish

Answering general inquiries, addressing & mediating passenger related concerns

Changing & upsells of cabins, currency exchange

Making reservations, generating and sending reports, announcements on board, on board safety procedures

Checking in passengers, answering general inquiries Upsells (dinners/cabin upgrades)

Assistant Purser/Front Desk Receptionist,

Viking Line Ab/m/s Viking Grace, m/s Isabella & m/s Amorella Check-In Agent, Viking Line Abp

20/12/2007

01/06/2002

C E R T I F I C A T E 05/2010 Certificate of proficiency in survival craft and rescue boats L A N G U A G E

S K I L L S

W O R K

E X P E R I E N C E

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