Summary

Energetic management professional with flair for creativity. Dynamic leader in fast-paced settings with natural skill for customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience

General Manager

Spirit Halloween • Clarksville, IN 08/2022 - 11/2022 Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades

Recorded inventory sales into organization's weekly income report Developed and maintained relationships with customers and suppliers through account development Established and updated work schedules to account for changing staff levels and expected workloads Improved operational planning and business frameworks to enhance resource utilization and reduce waste Evaluated employees' strengths and assigned tasks based upon experience and training Evaluated suppliers to maintain tight cost controls and maximize business operational performance Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement

Maximized performance by monitoring daily activities and mentoring team members Evaluated report data to proactively adjust and enhance operations Applied customer feedback to develop process improvements and support long-term business needs Directed staff and managed annual capital budget

Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage

Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies Delivered feedback to decision-makers regarding employee performance and training needs Kept detailed records of daily progress to identify and correct areas needing improvement Onboarded new employees with training and new hire documentation Brian Morton

advb0z@r.postjobfree.com

502-***-****

3612 Saint Joseph Rd

New Albany, IN

Accomplished multiple tasks within established timeframes Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs

Propelled continuous improvements and strategically capitalized on current market trends Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands

Conducted monthly inventories of raw materials and components on work floor Cross-trained existing employees to maximize team agility and performance. Manager

Cluckers • New Albany, IN 04/2021 - 08/2022

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

Seasoned and cooked food according to recipes or personal judgment and experience Created identical dishes numerous times daily with consistent care, attention to detail and quality Prepared food items in compliance with recipes and portioning control guidelines Produced high volume covers per day and maintained near-perfect customer satisfaction scores Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation Maintained well-stocked stations with supplies and spices for maximum productivity Inspected appliances, commercial fryers and ovens to verify proper working order Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients Changed and sanitized cutting boards, benches and surfaces between tasks to avoid crosscontamination. Manager

MOD Pizza • Owensboro, KY 04/2018 - 04/2021

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

Seasoned and cooked food according to recipes or personal judgment and experience Created identical dishes numerous times daily with consistent care, attention to detail and quality Prepared food items in compliance with recipes and portioning control guidelines Produced high volume covers per day and maintained near-perfect customer satisfaction scores Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation Maintained well-stocked stations with supplies and spices for maximum productivity Inspected appliances, commercial fryers and ovens to verify proper working order Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients Changed and sanitized cutting boards, benches and surfaces between tasks to avoid crosscontamination. Manager

Marco's Pizza • New Albany, IN 08/2016 - 02/2018

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

Seasoned and cooked food according to recipes or personal judgment and experience Created identical dishes numerous times daily with consistent care, attention to detail and quality Prepared food items in compliance with recipes and portioning control guidelines Produced high volume covers per day and maintained near-perfect customer satisfaction scores Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation Maintained well-stocked stations with supplies and spices for maximum productivity Inspected appliances, commercial fryers and ovens to verify proper working order Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients Changed and sanitized cutting boards, benches and surfaces between tasks to avoid crosscontamination. Skills

Customer service, Management, Communication skills, Leadership, Analysis skills, Supervising experience, Time management

Languages

English, English

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