SALLY KLEIN

*** ******** ***** **

MT. KISCO, NY 10549

914-***-****

advb0p@r.postjobfree.com

OBJECTIVE:

Seeking a permanent part-time position. I am a productive, highly adaptable college graduate from McGill University (BA, English), with the desire to learn and be challenged on a day-to-day basis. Skilled problem solver with a strong background in all aspects of executive office administration, with the ability to work in a high-pressured, fast paced and deadline driven environment to maximize productivity. An effective team player who understands the value of working together toward a common goal.

EDUCATION:

BA Communications, French Minor, McGill University, Montreal

SKILLS:

MS Office, SalesForce (CRM), SAGE BusinessWorks and MAS-90 (A/P), QuickBooks, Internet Browsers (Explorer, Mozilla Firefox, Google Chrome), SnagIt, ACT (CRM)

EMPLOYMENT:

WELCO REALTY, INC (Commercial Real Estate Brokerage)

Executive Administrative Assistant, 11/26/17 to present

- Handle incoming sales calls and generate emails in response, ie sales queries, disseminate sales material to potential clients; resolve customer service issues

- Screen calls for President and place return calls on his behalf

- Schedule client meetings via conference calls and in person at trade shows

- Generate Letters of Interest for listed retail properties and/or on Exclusive Tenants’ behalf

- Take dictation from President and General Counsel and submit to relevant parties

-Handle various special projects for President including extensive research to build potential Tenants’ databases

- Order shipping and mailing supplies; office and kitchen supplies

- Prepare labels and pack shipments via Fedex, UPS, Priority USPS

- Liaise with IT Vendor to resolve phone, printer and computer issues

-Lite AP/AR assistance regarding outgoing and incoming checks

LTI:THE ACTFL TESTING OFFICE (Language Proficiency Assessments for academic, commercial, govt entities)

Sales and Marketing Assistant, 7/10 to 6/15

- Handle various special projects for VP Sales, including proofreading and correcting her written reports, presentations, task analyses and correspondence

- Handle incoming sales calls and generate emails in response, ie sales queries, disseminate sales material to potential clients; resolve customer service issues

- Conduct QA audits for candidate rating disputes, bring signature required final rating dispute findings letters to post office for correct handling

- Set up new accounts for Director of Bus Development

- Prepare monthly test result reports for commercial clients

- Update resource sheet and conference calendar

- Draft brochure updates for submission to printer; liaise with offsite printer special printing/binding projects for VP Sales

- Edit/maintain up to date list of tester/raters, send email alerts to tester rater surge participants, update surge calendar

- Process invitations to new OPI raters to become OPIc raters

- Process vendor and tester invoices for payment via Sage Businessworks and MAS-90

- Populate ACT database with accounts’ contact info, capture emails and attachments to the concomitant ACT record, create groups for mail merger campaigns; target and process direct marketing emails

- Create or update custom and other test applications, test taker agreements, and other forms; Update utility and instruction manuals

- Process trade show exhibitor registrations, workshop presentations and booth arrangements; organize/ship trade show materials; research trade show giveaways, liaise with vendors

TOTAL ENERGY CORP (Energy Products & Services; Surplus ASME Pressure Vessels and Equipment)

Executive Administrative Assistant to CEO and Senior Management, 2/01 to 10/09

- Performed administrative duties for CEO, including screening calls, placing conference calls, maintaining confidential files/database; coordinating board meetings/venture finance meetings and collateral materials, notarizing legal documents

- Worked on confidential matters with senior management team, compiled bid proposals for large projects

- Arranged trade show exhibition booth space and necessary carpeting, furniture, signage and shipping of materials for several industry trade shows. This included all arrangements for hotel rooms and hospitality suite including catering

- Generated own correspondence, handled complicated travel arrangements, processed expense reports

- Negotiated vendor/supplier relationships, generated RFQs, bid awards and work schedules

- Generated sales and surplus equipment inquiries via phone, fax, email and regular mail

- Utilized ACT database to maintain up to date notes on all sales and acquisition activity

- Processed acquisitions and sales contracts and distributed to Controller

- Recruited part-time department assistants

- Acted as liaison between Controller and company’s banks

- Processed wire transfers to move funds between company’s credit line and checking account and vice versa

- Prepared bank packages to increase credit lines or to obtain payment and performance bonds

- Prepared company insurance renewal applications on Controller’s behalf

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