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Data Entry Customer Service

Location:
Houston, TX
Posted:
February 14, 2023

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Resume:

Gustavo Acosta

***** ******* ******, *******, ** 77093 • Cell: 346-***-**** • advb02@r.postjobfree.com

Skills

Fluent in English/Spanish

Excel, Word, Outlook

E-2 Shop tech

MPM

SAP

** ***

Proficiency at reading drawings

(SAP-PP) SAP Production Planning

(SAP ERP) SAP Enterprise Resource Planning

(MRP) Materials Requirement Planning

Customer Service

Strong mechanical skills

Strong written and verbal skills

Forklift Certified

Warehouse management

Works well independently

Supervisory experience

Lotus Notes

Scheduling

Planning

Expediting

Inventory Management

Work History:

Methods Specialist, 04/2019 – Present

Green Tweed (Contractor) – Houston, TX

Provide Technical Support to Production Operators in improving machining methods and techniques.

Ensure that planned methods and time targets are consisted with actual practices.

Maintain SAP data file input and maintenance procedures, ERP procedures, and technical accounting guidelines.

Assist with developing and maintaining SAP material data, routings, and bill of material for new products.

Manage the developing manufacturing routings with proper steps, sequences, and equipment with detailed manufacturing instructions.

Confirm that all products are manufacture within the visual and dimensional product specifications.

Create standard product cost quotes to support the sale of new products for business units.

Developing tool part numbers in SAP and tooling database to maintain status during tool approval process.

Creating and maintaining tool storage systems for elastomers to ensure easy retrieval and operator accessibility.

Review Manufacturing Related Engineering Change Notices to assure that the correct manufacturing data related to SAP routing, BOM, item master data is maintained.

Production Planner, 10/2018 – April 2019

Halliburton (Contractor) – Houston, TX

Responsible for coordinating and developing production schedules on daily and weekly basis to meet predicted completion dates per customer requirements inhouse and global.

Analyze and prepare documents needed for production including drawings and procedures.

Responsible for creating Pass Thru repair work orders from different Halliburton locations coming in from around the world.

Creating and releasing work orders to production floor assuring routers have the steps needed to complete the manufacturing process. Making sure all router steps have been clocked in and closed to maintain any standard cost variances.

New manufacturing and repairs from tool lines including directional, mainline, negative jet pulse generators and (PCB) printed circuit boards.

Responsible for releasing all parts, components and materials daily using Material Production Management. Assuring the production floor always has work.

Follow up with the procurement team to expedite the flow of material to assure the customer expectations and deadlines are being met.

Complete status reports for production progress, work in progress, demand and delivery of goods.

Interacts daily in tier I and II meetings with Production group leads, Master planners and warehouse to assure there are no issues regarding manufacturing deadlines and goals

Manual Lathe Machinist, 06/2016- August 2018

Capital Valve Services – Houston, TX

Set up and run manual lathe

Load, align, and operate machine per work order instructions

Prepare tooling for changeovers and perform machine changeovers.

Ability to interpret dimensions and tolerances

Maintain specifications by observation and measuring equipment

Responsible for rough turning, drilling, cutting, shaping, and machining parts per the drawing specifications.

Read project specification to create a plan to execute the project.

Manufacturing Scheduler, 09/2013 to 04/2016

Amega West Services LLC – Houston, TX

Maintaining the planning and scheduling of manufacturing/repairs of non mag, drill collars, lift subs, rotors,

stators MWD, or LWD tools.

Overviewing the purchase orders to assure that all the material and equipment needed to complete the order

is on hand or placed on order.

Quoting outside services from a number of Vendors on pricing and delivery dates.

Ordering raw material to MFG tools as per the documentation provided by the customer including any non-destructive examinations, LPI or UT.

Creating work orders for the machinist to MFG or repair per customers’ requirements.

Measuring and testing the calibration of the equipment before any work is performed.

Confirming that the start to end of the product was up to the specifications of the client. Assuring the dimensions and tolerances were within the drawing number, prints, or cut back chart.

Assuring that the entire process runs smoothly without fail to meet both the customer deadline and expectations.

Assisting with the overview of customer contracts review for approvals, control of nonconformance product, quality control department, and reducing any NCR's.

Entered details such as payments, account information and call logs into the computer system.

Copied, logged and scanned supporting documentation.

Responded to customer requests via telephone, email, and on-site visits if needed.

Shipping & Receiving Supervisor, 11/2010 to 09/2013

Amega West Services LLC – Houston, TX

Supervising warehouse employees and CDL driver.

Conducted monthly inventories of materials on the work floor.

Picked up incoming stock and delivered materials to designated locations.

Shipped and Received raw non-mag/steel material for drill collars, Stators, subs.

Assisted in all aspects of running saw operation, bar stock, packing, staging all orders for local, domestic, or international shipping.

Tracked time spent on assignments each day for productivity reporting.

Picked products for specific routes according to pick sheets.

Received products from 3rd party logistics providers, entering basic data entry through (E2 Enterprise).

Assuring all information from any purchase orders or invoices have correct information such as serial numbers, HT's numbers, and ingots to maintain the traceability through the entire manufacturing process.

Redirected shipments in route in response to customer requests.

Estimated weights, heights and centers of balance to make precise placements.

Confirming all proper documents are in order from manufacturing, material certificates, or any additional outside services provided were met before the order could be transferred out of the facility.

Established long-term customer relationships through prompt and courteous service.

Education

GED: 1996

Sam Houston High School - Houston, TX

ITT Technologies Associates Degree in Computer Aided Design – Not Degreed

References

Available Upon Request



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