Cheryl Jones

256-***-**** advay9@r.postjobfree.com Madison, AL 35758

SUMMARY

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. SKILLS

Registration documents

Office organization

Demographics information

Interpersonal and written communication

Payment processing

Patient scheduling

Records management

Computer skills

People skills

Communication

HIPAA procedures

Customer service

Microsoft Office

EXPERIENCE

Registration Specialist, The Orthopaedic Center / TOC, January 2022-Current Madison, AL

Welcomed patients to facility and assisted with registration sign-in process. Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.

Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.

Contacted insurance carriers to verify coverage, copays and deductible information for patients.

Advised patients of monies required to be paid prior to services. Proofread documents carefully to check accuracy and completeness of all paperwork. Molding Operator and Team Lead, Kohler Company, July 2021-October 2021 Huntsville, AL

Monitored meters and gauges to verify and record temperature, pressures and press-cycle times.

Tracked machine's overall yield and quality of product to reduce scrap. Inventoried and recorded quantities of materials and finished products, requisitioning additional supplies.

Observed machine operations to detect problems and make necessary adjustments to correct issues.

Utilized knives and grinders to trim excess materials from parts. Kitchen Manager, Ol Heidelberg Cafe, March 2019-July 2021 Huntsville, AL

Received, organized and rotated paper goods and food ingredients. Trained employees on cooking techniques, safety standards and performance strategies. Maximized team performance by training new employees on proper food handling and restaurant protocols.

Motivated kitchen staff by establishing goals to increase productivity and quality. Assisted restaurant owners with pricing by providing ingredient costs and portioning information.

Account and Office Adminstration, TRC Companies Inc, September 2004-October 2018 Suwanee, GA

Accepted and processed customer payments and applied toward account balances. Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.

Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.

Performed administrative functions for assigned accounts, recorded address changes and purged records.

Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Arranged debt repayment or established schedules for repayment based on customer's financial situation.

EDUCATION AND TRAINING

Associate of Science

Horticultural Science, Texas A&M Health Science Center, College Station TX August 2004 Associate of Arts

Business Administration, Auburn University, Auburn AL June 1983

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