Twanna Herron

678-***-****

therron**@OBJECTIVE yahoo.com

To ! A versatile, obtain a position highly skilled in which individual I can PROFESSIONAL gain with knowledge, over ten ! years SUMMARY utilize of my combined education, experience and further in customer my goals. service in a call center environment, cash accountability, supervising, prescription claims processing, presale/post sale foreclosure, and evictions. Excellent multi-tasking and interpersonal skills with major strengths in organization and detail. A business savvy professional and team player ! !Phelan !Legal !Title Review Assistant with Hallinan a proven and & Curative Jones, track record LLC of 05/promotions 2013—10/WORK HISTORY 2020 and ! expanded responsibilities. a. Review and research of complex title issues

b. Review, read, and acquire surveys from licensed registered surveyors c. Preparation of various title curative documents d. Submission of indemnity requests to underwriter’s for various title matters e. Draft, submission, and pursuit of various curative documents from closing attorneys to

!Title claims assist in title curative

a. Preparation and submission of claim letters to a variety of title companies

!Litigation ! b. a. Monitor Gathering claims of documents with claims to prepare counsel file and for retained Litigation counsel b. Liaison between Litigation and client as to the progression of the Legal Action c. Draft and file Complaints in regards to various title issues. d. Assisted attorney with Defense Litigation cases.

!Pendergast !Title Paralegal ! & Associates P.C.

03/!Title 2010-Curative 05/2013 for Foreclosure and REO a. Preparation of various title curative documents b. Pursue title curative documents from a variety mortgage companies c. Submission of indemnity requests to underwriter’s for various title matters Quality d. Review ! Control and for research all Assignments of complex title issues a. review assignment chain

b. Responsible for accuracy on all assignments.

Title c. claims Point ! of contact for all assignment questions. c. Preparation and submission of claim letters

d. Monitor claims with claims counsel and retained counsel Foreclosure/e. Litigation ! Eviction Paralegal on behalf of Johnson ! and Freedman, LLC and McCalla Raymer, LLC/ Prommis Solutions, LLC

08/2004-10/2009

Atlanta, GA

• Foreclosure Presale/Postsale

• Point of contact for various mortgage lenders regarding the foreclosure and eviction process

• Title clearance

• Order and review title reports to insure clear and marketable title

• Prepare VA/FHA title policies

• Prepare Dispossessory Warrants and Writs of Possession

• Schedule lockouts

• Daily interaction with brokers and/or agents regarding cash for keys and marketing of the

! property post eviction.

Pharmacy Atlanta, ! • GA Assisted Service Specialist pharmacies ACS with State submitting Healthcare prescription 04/2002-claims 10/2004 online that reject for various

! • Medicaid, Approve and commercial, set up authorizations workman’s for comp, a variety and senior of medication plans. for various plans.

• Add, update, and verify eligibility

Customer ! • Service Assigned Specialist as point of Kelly contact Services/in supervisor’s Sprint 11/absence 1999-08/2000 Sprint Inc/Sprint PCS 08/2000-04/2002

Atlanta, ! • GA Acquired extensive knowledge in Long Distance plans and promotions

• Lead team in monthly sales creating millions of dollars in revenue

• Answered billing inquiries, opened new accounts for first time customers

• Entered trouble tickets to maintain and restore service

• Trouble shot service and equipment issues

• Selected as mentor for new-hire employees and covered floor support in supervisor’s absence

Supervisor !Atlanta, ! · ! • GA Supervised Rated “K” a for staff Kids of teachers Only 09/and 1998-daily 05/operations 1999 of the childcare center

• Maintained accounting records for the center including tuition for students

! • Upheld cash accountability COMPUTER SKILLS

• Microsoft Office Suite

• Computer Accounting (QuickBooks)

! • Legal Transcription SOFTWARE SKILLS

• Knowledge of Lenstar, LPS Desktop, and Vendorscape

• Casetrax, Worldox. FMS, Perfect Practice, CaseAware

! • Type 70 WPM EDUCATION

Gwinnett College

Associate Degree in Legal Administrative Assisting Lilburn, Georgia Honors: President’s List (4.0 GPA)

Perfect Attendance

Notary for the State of Georgia

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