911 Dispatcher Service Representative
Resume:
Yoshonda Patterson
Assistant Property Manager
Macon, GA 31217
***************@*****.***
Assistant Property Manager also has been employed as Leasing Consultant assigned by Liberty Group Temp Agency at two Cushman and Wakefield properties and received outstanding performance evaluation.
Authorized to work in the US for any employer
Work Experience
Assistant Property Manager
The Liberty Group - Macon, GA
August 2022 to Present
Assist Tour guides in showing of properties
Answer phones and gather guest information to enter into system as potential prospects Follow up leads with prospects to reach occupancy goals Prepare and follow up open and closed work orders
Scanning company invoices
Preparing vacant dwellings for safe and comfortable move -ins Surveillance of properties to make sure upkeep is clean and safe for residents and guests 911 Dispatcher/ Customer Service Representative
Macon Bibb Sheriff Department - Macon, GA
July 2018 to Present
Answer emergency calls and input information into electronic call system dispatch calls over the radio to Police Officers and Ambulance/Fire Department
Display calmness under pressure and remain positive during calls in distress Typing minimum 35 wpm
Multi-task using computers, office equipment and telephones Answer numerous calls and store confident information Storing crucial and time sensitive information for emergency personnel Multitasking radio, phone and computer while servicing the public Professional Sanitizing Service
Heaven Scent Cleaning Service - Macon, GA
November 2011 to Present
I am licensed also a new member of vendor credential meaning I have passed background check screening also carry general liability insurance for my cleaning company. I have over five years experience in industrial settings cleaning Navicent Hospital and Houston Healthcare….and of course my own dwelling adds on to that experience
Progressive Insurance Agent
Progressive - Macon, GA
August 2021 to June 2022
Assist customers needs by coverage counseling and handling state reporting requests Applying vehicles and processing time sensitive information to clients personal contacts Process Department of Motor Vehicle forms for all states confining coverage requirements as well as monitoring underwriting requests
Accounts Receivable/Customer Service Representative GEICO - Macon, GA
October 2002 to April 2009
Process and record customer payments applied to policy Research database to locate lost and misapplied payments Electronically process confidential card and bank routing and account numbers Production worker/Customer Service
Fed Ex production
Meet production goals scanning smalls
Loading unloading trucks occasionally
Sorting packages in appropriate bins according to scan information Geico Insurance Company
(7 years)
Insurance Agent - Supervisor Rhonda Walker- contact 1-800-***-**** Duties: Customer Service in call center handling payments, various requests using office equipment such as faxes, printers and computers Save and perform multi-tasks on computer software such as Excel, Windows, Power point and Windows Sell and apply company products as well as educate clients about prices and products available A Child's Place Daycare
(12 years)
Administrative Assistant - Supervisor- Lue Street- contact 478-***-**** Duties: Screen applications for employment opportunities
Collect dues weekly and apply to database for records/provide receipt of payment Monitor phone lines, dayroom cameras and outdoor activities Oversee proper building code inspections to meet the goals of the state Type 35-45 wpm
The Medical Center of Navicent Health
(2 years)
Education
GED in GED
Dudley Hughes - Macon, GA
Associate's degree
Skills
• High active listening skills,Typing Skills 37 WPM,Customer Service Skills,Sales and Dispatching a PLUS (10+ years)
• Accounts Payable
• Accounts Receivable
• Insurance Sales
• Upselling
• Cold Calling
• Negotiation
• Pricing
Contact this candidate