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Medical Assistant Customer Service

Location:
Henderson, NV
Posted:
February 12, 2023

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Resume:

ALEJANDRA

PARNELL

210-***-**** • advav6@r.postjobfree.com • San Antonio, TX 78257

SUMMARY

Hard-working, experienced in customer service and retail . Dedicated to delivering the highest quality service to every client. Reliable and conscientious. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

SKILLS

● Guest relations

● Cleanliness and sanitation

● Compliance knowledge

● Conflict mediation

● Customer friendly

● Problem resolving

● Client satisfaction Fast learning

● Training staff

Medical Assistant.

Heart Surgeon San Antonio, TX 2020-Current

What are some of day-to-day responsibilities but not limited to Ordering necessary tests to hospitals or/and laboratories. Managing medical records.

Creating electronic health records with previous and recent medical information. Assigning insurance codes for medical diagnoses and procedures. Processing insurance claims.

Performing entry-level bookkeeping and accounting procedures. Removing stitches

Schedule surgeries

Immigration Paralegal

Mexusa law firm San Antonio, TX 2019- 2020

Drafted and sent correspondence to clients and assisted clients with documentation acquisition and assembly and completion of forms.

Prepared accurate and complete forms in consultation with clients and submitted applications to correct government entities on behalf of clients. Translated documents into Spanish language for client and interpreted verbal communications to enable client to understand immigration process. Gather required immigration application documents and assisted with filing. Retail Manager

Walmart San Antonio, TX Apr 2019-Nov 2019

Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to the start of each shift.

Enhanced sales by implementing merchandising and promotional improvements. Monitored inventory control to align ordering processes with demand plans.

Volunteer FRG Leader

Army Fort Bragg, NC Aug 2017-Nov 2018

The Family Readiness Groups (FRGs) purpose is to encourage self reliance among members by providing information, referral assistance, and mutual support. The Family Readiness Groups (FRGs) purpose is to encourage self reliance among members by providing information, referral assistance, and mutual support. FRGs achieve readiness by providing an atmosphere and an agenda of activities, which builds cohesiveness among unit members. FRGs serve as the conduit between the command and family members. There is no rank in the family readiness groups and that is the key to its success. All soldiers and family members are members of the FRG. Common goals of FRGsWelcoming service and family members into the unit. Developing relationships that enable effective communication. Fostering a sense of belonging to the team in all family members. Creating forums for family members to develop friendships and support each other. Establishing communication networks.

Providing and participating in formal FRG professional development training. Every unit manages its family readiness group differently, depending on the personality of leaders, the number of families involved, available resources, etc. The core of the family readiness group is the unit.

High School Diploma

Bachillerato De La Universidad Autónoma De Aguasca Aguascalientes, Ags Cosmetologist

Maria De Mexico Mexico, Mexico City Aug 2007



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