MLO

CORE COMPETENCIES

Strategic Planning & Direction

Time Management

Property Management

Teamwork

Financial Reporting

Strong Research, Investigative, &

Documentation Skills

Records Management

Assessment and Coaching

Budgeting and Forecasting

Customer Service Orientation

Operations & Office Management

Analytical Review

Project & Program Management

Excellent Organizational Skills

Strong Verbal & Written

Communication Skills

Teaching Skills

FRANCES JUELLE

Orlando, FL 32806 407-***-**** ********@*****.*** Analytical, versatile, and self-directed professional offering 10+ years of broad-based experience across operations management, tactical leadership, staff supervision, strategy development, process design, and program development. Proven track record of streamlining organizational operations and maximizing efficiency through developing long-range strategic plans and short-term initiatives to achieve goals, resolve challenges, and make cost-effective recommendations. A data-driven leader, uniquely proficient at locating growth opportunities and securing pivotal deals to continuously generate consistent results and hit targets while managing high-work volume and organizational expectations professionally. PROFESSIONAL EXPERIENCE

Ana G Mendez University Orlando, FL Accounting Professor (January 2022- Present)

• A bilingual part-time instructor responsible for teaching Accounting.

• Planning, organizing, and teaching in a manner that ensures the achievement of the institution’s learning objectives.

• Contributing to the academic process of the institution through participation in the development of curriculums, assessment, evaluation, research, peer mentoring and coaching, community service and advancement of the institution. New American Funding (NAF) Orlando, FL Mortgage Loan Officer (April 2022- Present) NMLS License #2080760

• Collecting and preparing all materials needed to secure a loan

• Reviewing applications

• Verifying the information provided on applications to obtain more information if missing data or mistakes are present

• Communication with buyers to help them choose the best mortgage loan they can afford

• Collecting data from buyers such as assets, salaries, debts, and employment status

• Reviewing information about applicant history with credit bureaus and other agencies to pre-qualify the customer

• Remaining aware of loan application deadlines and informs customers about them Documax Online Orlando, FL Signing Agent – Independent Contractor D.R. Horton Builder (October 2021- Present)

• Explaining the signing process to the client, including what they should bring to the signing and what information they should bring with them

• Preparing all documents for signing, including reviewing the documents for errors and discrepancies

• Reviewing the documents to ensure that they have the appropriate notary seals and signatures

• Reviewing and explaining any legal terms or concepts that may be unfamiliar to the signer

• Scheduling appointments with clients to meet at specific times and locations

• Explaining the legal significance of their actions as a notary public and state laws regarding notary conduct

• Interviewing clients to determine if they qualify to sign the document in question

• Explaining what will happen during the signing process, including any steps that will be taken to ensure that the signer is who they claim to be

• Witnessing the signing process and noting any irregularities to report them to appropriate authorities Orlando Lake Resort/Holiday Inn Club Vacations - Wilson Title Services Orlando, FL Supervisor, Deeding Department (August 2016 – October 2021)

• Engineer operational workflows to optimize resources while using expert skills in working within established timelines as well as all in monitoring staff performance, quality assurance, as well as legal & operational standards compliance.

• Review legal documents such as mortgages, purchase agreements, promissory notes, quit claim deeds, and assignments of contracts to generate special warranty deeds.

• Ensure quality assurance of legal documents, as well as accuracy and timely processing of mortgages, identifying and correcting any discrepancies or errors, as appropriate.

• Implement cost-effective solutions through rigorous assessment of program requirements, identification of deliverables, and development of goals through communication and collaboration with management and owners.

• Respond to owners’ requests via email or mail, and organize Title Policies. Key Accomplishments:

- Successfully implemented, even with half of the team, new deeding processes to realize monthly goals after the pandemic.

- Optimized department efficiency by engineering and executing office systems, establishing organizational standards and procedures, measuring results against standards, and making necessary adjustments to foster improvement.

- Strategically orchestrated and managed securitization projects. Self-Employment Orlando, FL

Independent Translator (September 2007 – May 2016)

• Provided Spanish & English document translation services for various clients, including law firms, medical offices, and insurance carriers – ensuring grammar and syntax accuracy while maintaining essence of the thought as well as meaning of the translated material.

• Leveraged strong proofreading skills to proofread translated texts for grammar, spelling, and punctuation accuracies. Cantera Aguadilla-Aguadilla Puerto Rico

Accounting Manager (January 1999 – July 2006)

• Spearheaded accounting operations, such as efficiently preparing budget development, generating financial reports, handling audit functions, leading financial strategies, planning market forecasts, and projecting future company growth.

• Conducted month-end expense reporting and bank statements reconciliation, as well as payroll and collections functions, capitalizing on broad knowledge of accounting strategies to develop, revamp, and execute wide-scale business planning.

• Performed forecasting and variance analysis to identify cost reduction opportunities, increasing profitability and competitive advantage.

• Cultivated a robust opportunity pipeline to generate new business through a variety of strategic prospecting and maintained beneficial relationships across existing accounts through account development activities. EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Business Administration: Accounting (GPA of 3.93) University of Phoenix Phoenix, AZ (Dec. 2011) Bachelor of Science: Business Administration (Cum Laude) University of Puerto Rico Mayagüez Puerto Rico

(May 1992)

Public Notary, Florida Expiration Date: August

2024

Sign in Agent - Florida

License: SAFE Mortgage Loan Originator NMLS Florida NMLS# 2080760

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint) Google Suite (Docs, Sheets, Slides, Calendar, Gmail) LANGUAGE PROFICIENCIES

English & Spanish

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