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Customer Service Management Specialist

Location:
Grants Pass, OR
Salary:
$55,000.00
Posted:
February 12, 2023

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Resume:

B

AmandaBellum

251-***-****

advaun@r.postjobfree.com

Grants Pass, Oregon 97527

SUMMARY

Good work ethics ready to work with a team to accomplish the company goals. Prompt on time and willing to go the extra mile to meet deadlines.

SKILLS

EXCEL, WORD, ADOBE, ACCESS, POWER POINT, PUBLISHER, MICROSOFT TEAMS, SAP, SMARTSTREAM, MAINFRAME, 2+ YEARS WORKING REMOTELY, TRAINED NEW EMPLOYEES VIRTUALLY, CUSTOMER SERVICE

EXPERIENCE

Credit Specialist

Mobile, Al Morrison Mgmt Specialists, Inc./ Sep 2018 to 5/13/22 Handle setting up new openings on AR. Ensure they are set up with the terms and interest rates per contract. Set up variant as to how the location will be billed. Make sure we receive advance deposits per contract. In addition make sure any opening costs are billed per the contract. Maintain spreadsheet of all new opening locations.

Handle all closings to make sure any outstanding AR is collected and any credit balances are refunded to Client. Maintain spreadsheet of closed accounts including balancing spreadsheet to AR on SAP. Handle collections on three regions. Maintenance on the three regions which includes write offs, applying payments, changing due dates, etc.

Run monthly reports that include Finance Charges, Pending AR write off reports, Bad debt report, Cash on Accounts report, Onsite difference reports. In addition, make sure that gl accounts balance, set up new and create auto debits to Clients accounts, monitor payment plan accounts including booking any interest on the accounts monthly. Customer service to both employees and Clients. Cash Management Specialist

Mobile, Al Morrison Management Specialists/ Aug 1997 to Sep 2018 Open and Closed Bank Accounts. Set up and closed armor car service. Set up and closed merchant account numbers along with setting up credit card terminals to be used at locations. Reconciled bank accounts. Daily investments. Issued checks on special accounts. Printed checks and administered accordingly. Created necessary journal entries. Set up special accounts creating refunds when needed. Set up and monitored drafts from bank accounts. Created journal entries for deposits and made deposits. When necessary got cashier or certified checks. Assisted accounting with their reconciliations obtaining any necessary information from the bank. Imported bank files. Maintained database of treasury information on locations. Assisted with coin order issues and ordered banking supplies for locations. Customer service to both employees and vendors. Benefits

Mobile, Al Morrison Management Specialists/ Jun 1994 to Aug 1997 Assisted employees with their available benefits and helped to explain their choices to know which plan would be the best for them. Set up benefits within the internal system as well as the providers systems. Handled mail outs of the available benefits. Maintained grandfathered life insurance plans for diminished plans. Reconciled payment of plans to providers. Customer service to both employees and vendors. EDUCATION AND TRAINING

Associate of Science: Accounting Phillips Junior College Apr 1995Mobile, AL Associate of Science: Computer Information Systems Phillips Junior College Oct 1994Mobile, AL AWARDS

Perfect Attendance, 4.0 GPA

TERMS & CONDITIONS



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