25 plus year of management experience
Resume:
DAVID TODD
advaof@r.postjobfree.com 260-***-**** Fort Wayne, IN 46801
Summary
Business-conscious individual offering over 14 years working as General Manager for retail and restaurants. Focused and enthusiastic professional offering highly effective skills in training, coaching, strategizing and employee coaching and mentoring.
Organized manager with 25 years of management experience, Knowledge of recruiting new staff, handling customer complaints and creating and implementing marketing and promotional campaigns.
Skills
Performance improvements
Trent forecasting
Inventory management
Cross-functional team management
Policy-program development
Supervision and training
Staff supervision
Purchasing and planning
Proficient in purchasing and ordering
Compensation, benefits administration
Safety assurance
Safety protocol
Stall training and development
Recruiting and Hiring
Staff Development
Top talent recruiting, hiring and retention
Customer relationship management
Sales expertise
Employee development
Employee scheduling
Leadership and team building
Calm under pressure
Vendor relationships
Staff training
Customer experiences
Training and coaching
Profit and loss accountability
Team building and motivation
Schedule management
Communications Skills
Goal setting
Team oversight
Team training and development
Financial administration
Inventory control
Experience
Dunham’s Sports
General Manager
07/2021 to 12/2022
Dunking' Donuts Fort Wayne, IN
General Manager
02/2020 – 06/2021
Oversee day to day operation including hiring,coaching and training team members.
Maintaining budget and optimizing expenses.
Ensure employees work productively and developed professionally.
Prepare regular reports for upper management.
Provide solutions to issues (eg. Profit decline, employee conflicts, loss of business to competitors).
Ensure staff follows health and safety regulations.
Saved costs by managing shrink processes and inventory levels for corrective action planning.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Managed operations including hiring coaching and mentoring team of sales representatives.
Streamlined operational efficiencies by coordinating staff development and succession planning.
strategize long-term business needs while generating guest relations feedback for process improvements.
Speedway LLC Fort Wayne, IN
General Manager
07/2014 - 10/2019
Improved productivity metrics by through sales forecasting, resource
allocations and managing scheduled labor.
Recruited, hired and trained high preforming sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, and profits.
Saved sots by managing shrink processes and inventory levels for corrective action planning.
Oversaw staff by training, mentoring, coaching with follow up.
Established clear performance goals and metrics for revenue, P&I customer service and customer retention.
Increased employee efficiency by training and development.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Streamlined operational efficiencies by coordinating staff development and succession planning.
Dollar General Fort Wayne, IN
General Manager
07/2012 - 07/2014
Monitored and optimized planograms and rest programs to enhance operations.
Collaborated with staff to maximize customer satisfactions, streamline procedures and improve bottom-line profitability.
Participated in activities involved with organizational transformation and implementation and successfully monitored corporate restructurings.
Managed operations, including hiring, coaching and mentoring team of sales representatives.
Set and administered annual operation budget, consistently maintaining controls and preventing overages.
Promoted professional skill development employees through effective training, management and motivation.
Set sales budget for all prime costs, loss of goods and controllable to improve cash flow.
Ensured supply met demand by overseeing all merchandizing decisions, replenishment and inventory management.
Consistently complied with company polices and government regulations.
Built and maintained loyal, long-term customer relationships through effective account management.
Streamlined operational efficiencies by coordinating staff development and succession planning.
Strategized long-term business needs while generating guest relations feedback for process improvements.
Education and Training
Indiana University Bloomington Bloomington, IN
Criminal Justice
I left my 2nd year and went to work
Paul Harding High School Fort Wayne IN
04/1985
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