Operations Manager Practice Administrator
Resume:
Susan E. Sesti- Spohn
Los Angeles, CA 90048
Cell: 412-***-****
advam7@r.postjobfree.com
Objective
Health Care Administration: Experienced medical practice administrator with a career path in healthcare business operations and an interest in project consulting. Central billing office operations management with proven MGMA best practice results and coding compliance disciplines.
Experience
Revenue Cycle Manager
November 2021- present
Tower Multi-Specialty Group & Tower Outpatient Surgery Center
Los Angeles, CA 90048
Revenue Cycle Management – Central Billing/In House Department
Azalea Health Practice Management System, EMR and Azalea Financial Analytics
Leadership/Management of Pre-Certification, Billing, Cash Posting, Accounts Receivable Follow-up, and Patient Relations-Customer Service. Professional relationships with outsourced coding, collection agency, compliance consultants. Peer management with HR-Operations Manager, Accounting Controller, and ASC Operations Manager.
Position reports directly to CEO- Practice Owner.
Billing Department Manager
May 2021- October 2021
Santa Clarita Ear, Nose, and Throat
Valencia, CA 91355
Revenue Cycle Management with Emphasis on Account Follow-Up
eClinicalWorks Software- Practice Management & Electronic Health Record System
Oversee department activities hands on with four full-time billing specialists
Business Manager- Practice Administrator
May 2013-May 2021
Advance Cardiology, PC, Jefferson Hills, PA
Interventional Cardiovascular Specialists
Financial Management
Human Resource Management
Planning and Marketing
Information Management
Risk Management
Governance and Organization Dynamics
Business Manager- Practice Administrator
July 2004-May 2013
Alliance Cardiology Group, Inc.
( Madhavan, Chandra, Tauberg Cardiology Medical Associates, Inc. )
Practice Growth Management
3 Interventional Cardiologists & 1 Registered Nurse expanded to
5 Cardiologists, 2 FT & 1 PT PA/CRNP, and 1 Registered Nurse.
One office location at Jefferson Hills with joint ownership of Nuclear Cardiology lab and Echocardiography & Vascular labs expanded to 3 offices with 2 fully owned and operated Nuclear Cardiology labs, and 3 non-invasive labs with prestigious ICANL, ICAVL, ICAEL accreditations.
First Year Contributions & Accomplishments
Second office location at Forest Hills.
Acquired business loan for operational expenses and business growth.
Recommended professional accountant and set up business banking accounts, payroll and accounts payable systems.
Advertising and referral physician notifications of new practice & locations.
Installed Intergy Practice Management System with
Internal Server & 10 PC-Workstations at both office locations.
Employee computer and software training.
Set up internal billing office with ECS and ERA capabilities.
Monthly financial and productivity comparison reporting.
Second Non-Invasive Labs- Nuclear Cardiology, Echo & Vascular.
Acquired one year provisional ICANL, ICAEL, and ICAVL accreditations.
Established personnel and company manuals to include HIPPA Compliance, Internet, Productive Work Environment policies, and written job descriptions.
Corresponded daily with legal teams and accountants regarding issues resulting from the three physicians breaking from their previous practice. Instructed outsource revenue recovery firm in regard to collection and distribution of outstanding accounts receivable.
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Accounts Receivable Manager
July 2002-July 2004 WPAHS-Allegheny Specialty Practices, Pittsburgh, PA
Billing Operations Manager, University Dental Health Services
Sept 2001-July 2002 The Kell Group, South Side, PA (Contract Position)
Practice Manager
Mar 2000-Jan 2002 GPC Oral & Facial Surgery Center, Moon Twp, PA
3 Dual Degree MD/DMD Physicians
3 Full Time Dental Surgical Suites
Cosmetic - Laser Skin Treatment, Laser Hair Removal, Blepharoplasty, Brow, Face, and Neck Lifts, Lip Augmentation, Cheek Implants, Botox Injections, Scar Revisions.
Spa Facial Services with Certified Aesthetician and OBAGI skin care products.
Billing and Collections Manager
Dec 1998-Mar 2000 Petraglia and Associates, Bethel Park, PA
Billing and Collections Manager
Mar 1996-Dec 1998 Pittsburgh Oculoplastic Associates, Oakland, PA
Education
Community College of Beaver County, Monaca, PA
License Practice Nursing Diploma
Ambridge Area High School, Ambridge, PA
Academic Program
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