Qa Engineer Ups Package
Resume:
DAVID B. GOODWIN
Gardner Ma.01440
******@*******.***
Summary:
QA Tech, QA Engineer, Sr.Electronic Tech, Service Engineer, Stability testing SAP, SIEBEL, Oracle, MS Office,123 insight
Tools Used: DVM’s, Power Supplies, Oscilloscopes, Spectrum Analyzers, Frequency Generators, Caliper’s, Micrometers, Straight
Edges, SWR meters, all hand tools and power tools.
EXPERIENCE
Industrial Physics
Devens, Ma.
September 2019- September 30, 2022
Sr. Service Technician
Issuing all RMA’s for 800, 900, Gas Space and Advanced Gas Space analyzers.
Generating and sending out quotes
Repairing, calibrating and generating calibration certs. for o2 and co2 analyzers
Providing email and telephone customer technical support on a daily basis
Responsible for ordering parts used in servicing of the o2 and co2 analyzers
Closing out the RMA’s when the repair and calibration is completed on the
Company’s database.
Trained new personnel on the repairing and calibration of the 02 and c02
Analyzers the first 3 weeks of September before Getting laid off.
Company closed Facilities on 9/30/22 Relocated to New Albany Indiana.
Williamson Corporation, Concord, Ma.
October 2017-September 2019
Quality Assurance Technician
Entering all finished goods into the Williamson data base
Checking all sales orders match what the customer has ordered an it matches
And making sure the same information is in Pro-Lab.
Updating any changes made to the Pyrometer and entering changes in Pro-cal
Testing the Pyrometers using Pro-View to assure functionality before it is shipped
Placing all tested finished goods that pass the audit into the Williamson ERP
And also Sage to notify the shipping department and billing that this sales order
Is completed
Placing all nonconforming finished goods and individual components into the MRB cage.
Placing Rejected material tags on nonconforming parts and writing a short description of
What the defect is.
Involved in writing the CAPA and SCAR reports and forwarded them to the proper personnel.
Used calipers, micrometers, tape measures, DVM, Power supplies and Oscilloscopes.
Bose Corporation, Framingham, MA. (The Res.)
Rapid Response Group
February 2017- May 2017
Quality Assurance Technician
Receiving product placed on rapid response,entering into SAP
Assisting in all P R audits, including cosmetic, firmware updates,
Packaging, and functionally testing
Evaluation of defective returns using Polycom and recording results into OIS Bose database
Evaluation of all defective returns in Rapid Response
RELIABLE TEMP AGENCY
October 2016 –February 2017
(Temp-Pro) ISO 9001 Northampton, Ma.
Quality Assurance Technician
Performing all duties as an incoming inspector, recording all acceptable and
Rejected product into the MR log.
Inspecting and releasing all acceptable product in FQA, also creating COC’S
Involved in placing nonconforming parts into MRB and creating SCAR’s
Responsible for in house calibration of tools used by manufacturing
Responsible for updating calibration log, MR log, and COC log.
Responsible for all incoming material to be inspected in a timely manner for mfg.
Working with all of the groups to assure timely shipments.
Monitoring manufacturing, engineering, and document control that all of the ISO
And quality guidelines are being implemented and followed.
Oxford Instruments, Concord Ma.
2004- 2016
Service Engineer
Servicing the Lab-X 2500, 3000 and 3500 which is a dispersive x-ray fluorescence analyzer
Performed troubleshooting and repair of the Lab- X and Supreme x-ray analyzer.
Decreased the turnaround time from 6 days to 4 days.
Ordering parts that are needed per each Analyzer being serviced
Tracking each individual Service Work order on Enterprise One
Maintaining radiation records on each individual lab-x
Telephone support for customers who need technical support
Increased contract orders by 5-10% a year.
Forwarding leads to service and instrument sales departments and providing information
To update the customer databases
Recertification of contact gauges and standards per A2LA guidelines
Affymetrix, Bedford, Ma.
2002-2004 QUALITY ASSURANCE Engineer
Reviewing device history records of medical devices
Training employees on quality procedures.
Assisting QC and Mfg. In preparation for FDA and ISO 13485 Medical audit
Releasing product that has been QC accepted.
Attending MRB meetings and signing off on MRB related material.
Reviewing Validation records.
Training for releasing ISO 13485 Canadian medical devices
Holmes Group, Milford, MA
1995-2002 QUALITY ASSURANCE Engineer
Build and test new products including: Air Cleaners, Fans, Heaters and Humidifiers.
Ensure that all new products comply with all UL/CSA requirements.
Evaluate and diagnose customer’s returned products.
Conduct new product life testing and document results.
Perform 100 piece checks on all contract third party manufactured products and complete report for management.
Quality Control audit all cosmetic, electrical and compliance for third party manufacturers.
Wrote Quality Control procedures for the Worcester Refurbishment lines.
Schedule Quality Control equipment calibration for contract third party manufacturers.
Responsible for conducting, monitoring and reporting results of Drop Testing in support of UPS package and product evaluation.
Ensure that flow of work is smooth and all deadlines are successfully met.
Bose Corporation, Westboro, MA
1988-1995 QUALITY ASSURANCE TECHNICIAN
Performed process and product audits.
Inspected final product and incoming raw material.
Trained employees in manufacturing operations.
Prepared Audit Quality Control reports.
Verified and tested electronic components.
Inspected cosmetics on new products.
Managed and coordinated multiple projects simultaneously.
Performed Tests on all Consumer and Pro Audio products
Wrote performance testing and Inspection criteria for all products
LTX Corporation, Westwood, MA
1984-1988 RF TECHNICIAN for the SG130
Tested and repaired all components for the SG130.
Components included V to F converter’s, coils, amplifiers and
Power supplies.
Test equipment used Marconi spectrum analyzer, Tektronix
300 MHz scope, Frequency generators, Fluke DVM.
Performed system testing and burn in before shipped to the customer
Certified for military soldering
Made changes to documentation when components were added and subtracted
EDUCATION Central New England College, Worcester, MA
Associates of Science Degree in Electronics.
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DAVID B. GOODWIN
60 Cleveland Street
Gardner Ma.
******@*******.***
REFERENCES
Terry Suscavage Applications Engineer@ Panalytical 774-***-****
**********@***.***
Jimmy Holcomb Zetex Enterprise LLC 512-***-****
***************@*****.***
Ben Villaran Industrial Physics Engineer 978-***-**** x117
bvillaran@industrial physics .com
Debbie McInnis Vice president of the Americas 508-***-****
********@*****************.***
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