CLINT SOOKBIRSINGH

Phone: 646-***-**** • Email: advacy@r.postjobfree.com

SUMMARY

● Communication: High sense of urgency when addressing issues, providing clear solutions, and ensuring resolution is transparent to those impacted.

● Forward Thinking: Subject Matter Expert in both building & resident needs which allows me to anticipate who are the stakeholders, what are the business needs, when do I need to complete tasks by, and how I can ensure the business is set up for success.

● Problem Solving: Proactive when handling various issues & proactive by ensuring issues do not repeat themselves. EXPERIENCE

Front Desk Concierge, 75 Wall Street Condominium Residences, Mar 2011-Present First Service Residential, New York, NY

Responsible for the day-to-day front desk operations of the 350-unit condominium & its common areas. Effectively collaborates with interdepartmental teams such as building maintenance & fellow front desk teammates to manage the ongoing incoming/outgoing needs of the building, as well as meeting the needs of the residents.

● Provides exceptional customer service when greeting and interacting with residents and their guests.

● Secures safety of building by monitoring incoming/outgoing traffic, and by having a high sense of urgency with emergency response.

● Utilizes Building Link Management System to coordinate various resident instructions and building amenity requests.

● Assists with incoming/outgoing package deliveries, including large parcels that require freight elevator coordination.

● Extending additional delivery & tenant support for the building's lobby, hall & elevator renovation project. Teaching Assistant/Receptionist, Aug 2010 – Feb 2011 Tutor Time, New York, NY

Responsible for the coordination of student operations & various educational procedures.

● Arranged various parent/teacher meetings and communicated enrolled students performance updates.

● Maintained all student documentation and assisted teachers with daily lesson planning.

● Collaborated with the front office to schedule events and fundraisers. Client Services Associates, Nov 2008 – Aug 2010

Chelsea Piers Golf Club & Sky Rink, New York, NY

Responsible for the facilities maintenance and customer service of Golf Club & Sky Rink entertainment centers.

● Effectively maintained facilities, storage grounds, and equipment rental inventory on an ongoing basis.

● Implemented visual merchandising best practices by displaying products to maximize sales & add visual appeal.

● Managed new/existing membership documentation, incoming customer communications, and assisted customers with their sports selection and various purchases.

● Leadership responsibilities included onboarding and supervising junior trainers, as well as providing seamless customer experience by acting as liaison between staff members, management, and guests. Teaching Assistant, Sept 2002 – Sept 2006

Young Adult Institute, New York, NY

Responsible for supporting the growth & providing individualized education plans to students with disabilities.

● Produced lesson plans, daily activities, and exercises for children with disabilities.

● Helped students achieve their full potential to gain independence, individuality, productivity, and development.

● Maintained calendars for tutoring lessons, recorded assessment records/notes to evaluate students on their progress/educational development, and acted as a liaison between staff members, parents, and students. CLINT SOOKBIRSINGH

Phone: 646-***-**** • Email: advacy@r.postjobfree.com EDUCATION

Borough of Manhattan Community College

A.S. in Human Services

SKILLS

Microsoft Office Suite