Administrative Assistant Data Entry

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SKILLS

AMY ROBBINS

CASTROVILLE, TX *****

210-***-**** **********@*****.***

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Mail Management

Account Balancing

PC Proficiency

Data Entry Documentation

Advanced MS Office Suite Knowledge

Records Management Systems

Report Analysis

Employee Training

Program File Distribution

10-Key Proficiency

Meeting Minutes

Back Office Operations

Process Optimization

Excel Spreadsheets

Document Retrieval

Cash Deposit Preparation

Workers' Compensation Knowledge

Travel Administration

Customer Service

Staff Motivation

Data Collection

Records Preparation

Calendar Management

Data Evaluation

Typing Proficiency

Compensation and Benefits

Database Organization

Office Management

Accounting Support

Contract Agreement Preparation

Multi-Line Phone Systems

Employee Timesheet Processing

Records Management

Database Administration

Team Bonding

Sorting and Labeling

Account Reconciliation

New Business Development

WORK HISTORY

Senior Leadership Support

Workflow Planning

Project Management

Customer and Client Relations

Complex Problem-Solving

Training and Development

Microsoft Office

OSHA Compliance

Administrative Support

Statistical Data Gathering

Self Starter

Performance Improvement

Customer Relations

Payroll and Benefits Administration

Time Management

Grammar

Marketing

Proofreading

Spreadsheets

Bookkeeping

Filing

Robbins Propane Company

Administrative Assistant // Castroville, TX // April 2014 to January 2023 Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records. Handled client correspondence and tracked records to foster office efficiency. Generated reports and typed letters in Word and prepared PowerPoint presentations. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Monitored supervisor's work calendar and scheduled appointments, meetings and travel. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Coached new employees on administrative procedures, company policies and performance standards.

Restocked supplies and placed purchase orders to maintain adequate stock levels. Processed invoices and expenses using QuickBooks to facilitate on-time payment. Arranged rapid office equipment repair and maintenance with vendors. Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

EDUCATION

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Coordinated bookkeeping activities in QuickBooks and Lawson. Coordinated travel arrangements by booking airfare, hotel and ground transportation. Created PowerPoint presentations for business development purposes. Managed Access databases converting complex data into easy-to-interpret data. Created detailed expense reports and requests for capital expenditures. Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.

High School Diploma

John Jay High School // San Antonio, TX // May 2000

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