Customer Service Call Center
Resume:
Leslie Boydston
Spring Branch, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Worker
Lindenman Lane Enterprise - Blanco, TX
February 2022 to November 2022
Make reservations for the RV resort and Storage Facilities. Read and process meter readings
Cashier/Customer Service
Fischer's Market - Spring Branch, TX
September 2021 to February 2022
Retail Merchandiser
ACM
May 2020 to November 2021
POG resets
Caregiver for Elderly
Senior Helpers of Texas Hill Country - Canyon Lake, TX May 2021 to September 2021
Care for elderly clients in their homes.
Assist with transferring
Light cleaning
Meal preparation
Retail Merchandiser
Footprint Solutions
October 2020 to August 2021
Contract Merchandiser
Field Force Merchandising, LLC
October 2020 to May 2021
Merchandise with POGs
Independent Merchandiser
The InStore Group
January 2020 to September 2020
Resets at different locations. Added and removed merchandise. Kept displays clean and organized
Security Officer
CSC (Corporation Service Company)
February 2020 to March 2020
Security at Houston Rodeo.
Kompass Representative/Set Team Member
PL Marketing
October 2018 to June 2019
Merchandised and reset at Kroger stores
Server
TbarM Camps - New Braunfels, TX
May 2018 to June 2018
Keep drink station filled.
Set up for the next meals or day.
Cashier/Customer Service
Brookshire Brothers - Canyon Lake, TX
June 2016 to August 2017
Helped customers with selection of products.
Stocked merchandise and cleaned store.
Billing Specialist
IBEX Global - New Braunfels, TX
February 2015 to February 2016
Accepted phone payments for DTV/ATT
Added additional services for ATT
Minor technical support
Education
GED
Skills
• Billing Agent in call center. (2 years)
• Restaurant Server (2 years)
• Customer Service (10+ years)
• Basic Math (10+ years)
• Planograms (10+ years)
• Cash Handling (10+ years)
• Merchandising (10+ years)
• Retail Sales (10+ years)
• POS (10+ years)
• Technical Support (3 years)
• Caregiving
• Senior Care (5 years)
• Laundry (2 years)
• Food Service (3 years)
• Cashiering (10+ years)
• Customer service (10+ years)
• Schematics
• Communication skills (10+ years)
• Computer skills (7 years)
• Data entry (5 years)
• Computer literacy (5 years)
• Organizational skills (10+ years)
• Customer support (10+ years)
• Security (Less than 1 year)
• Typing
Certifications and Licenses
Food Handler Certification
TABC
September 2021 to September 2023
Assessments
Customer Service — Proficient
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Filing & Organization — Familiar
August 2020
Arranging and managing information or materials using a set of rules. Full results: Familiar
Work style: Reliability — Completed
November 2020
Tendency to be dependable and come to work
Full results: Completed
Cleaner fit — Proficient
November 2020
Measures the traits that are important for successful cleaners. Full results: Proficient
Retail customer service — Proficient
May 2021
Comprehending and responding to retail customer needs Full results: Proficient
Cashier skills — Familiar
September 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Call center customer service — Familiar
October 2020
Applying customer service skills in a call center setting Full results: Familiar
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate