Receptionist Support Assistant
Resume:
Yvette B. Martin
Jamaica, NY 11434
Email: adva99@r.postjobfree.com
Cell: 718-***-****
Objective: To obtain a challenging position in a Health Care Facility that offers employment opportunities based on my skills, experience, dedication and accomplishments.
Experience:
1991-Present North Shore University Hospital, Manhasset, NY
Clerical Service Associate (CSA)
Answer multi-line switchboard and direct calls to appropriate staff.
Transmit correspondence and medical records via mail, email or fax.
Compile and record medical charts, test results, reports and correspondence upon request.
Maintain medical files and data, including records such as x-rays, lab reports, procedure reports, medical history reports and diagnostic work-up files.
Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and healthcare facility records.
Process patient admission as well as discharge documents.
Retrieve patient medical records for the physicians, technicians, and all other medical personnel.
Protect the security of all medical records while following mandated HIPPA guidelines.
Schedule and confirm patient diagnostic appointments and surgeries.
Distribute medications to the clinical staff.
Enter tele-tracking for patients who are admitted, transferred in & out of the facility, patients who are scheduled for a room change or patients that have expired.
Distribute toiletries, beverages and cutlery to rooms of patients scheduled as in-patient.
Daily enter the assigned patients for each nurse on the floor.
Document the attendance of each patient when they are brought on and off of the assigned floor.
Monitor the beeper system for all patients that are scheduled for testing on my assigned floor.
Print out the daily census counts that records the amount of patients that have arrived and left on my assigned floor.
Retrieve patients from the Emergency Room, Catheter Cardiac Department, EPS, homes and/or other hospital cites.
Check all computers to ensure that they are working properly and inform technicians if they aren’t in working order at the beginning of each shift.
1989-1990 Para Max Systems Corp, Great Neck, NY
Secretary
Utilized various computer software applications such as but not limited to word processing and database management.
Answered a large volume of telephone calls, messages and transferred calls to the appropriate individual.
Set up and managed paper and/or electric filing systems, recorded information, updated paper work and maintained documents correspondence or other relative material.
Compiled, copied, sorted and filed records of all office activities, business transactions and other business related activities.
Operated office equipment, such as but not limited to, fax machines, copiers and phone systems. Also arranged for repairs in the event that the equipment malfunctioned.
Greeted and handled all inquiries for visitors and callers.
Scheduled and confirmed appointments for clients and supervisors.
Opened, sorted and routed incoming mail, answered any incoming correspondence and prepared outgoing mail.
Education: Bernard Baruch College, New York, NY
Major: Business Administration- Degree Pending
Skills: Microsoft Office applications (Word, Excel, Power Point, Outlook), IDX,
Invision computer software, Word Perfect, WebMD, Envoy Machine.
References: Available upon request
Contact this candidate