Retail management, Human Resources, Risk Management, Facilitation
Resume:
Christi Hodge
Nashville, TN *****
adva8v@r.postjobfree.com
Thirty years of progressively responsible positions within the Management Development, Human Resources, Risk management, Merchandising, Operations and Training field with Kroger and Dollar General
Work Experience
District Manager
Dollar General - Nashville, TN
July 2022 to Present
Experienced in Strategic planning, supervising and overseeing the operations of retail stores within the Nashville Region. Hiring, training developing managers and leaders, collaborating to define and set goals for each store to directly impact individual and company branding, sales and P&L. Store Manager
Kroger - Nashville, TN
August 2019 to July 2022
Managed team 100+, budgeting, staffing Coaching, training and development of associates in a fast paced (transitional) environment. Improving P&L. Most improved in shrink and cash controls. Front End Coordinator
District Operations - Nashville, TN
August 2015 to March 2019
Executing and aligning all to achieve desired behaviors and goals specifically, Front End Fast & Friendly initiatives, cash and safety controls.
District Winning in Each Store
Kroger Co. - Nashville, TN
January 2013 to January 2014
Experienced in aligning teams and conducting training for the Division leadership on WIES loyalty concepts and impact on individual stores P&L.
Store Manager
Kroger - Nashville, TN
June 2006 to December 2012
Managed a team 100+ associates. Achieved Elite Status for standards 2012 with a 99% (top 1%). District avg. score of 98 in 1st half of 2011 and achieved positive EBITDA results. Store achieved wage % and overtime goal for year. Led team to top 20% in division on capture during 2011 (#1 in district). Co-Manager
Kroger - Nashville, TN
June 2004 to June 2006
Assisted Store manager with training and development of associates, budgeting, labor, staffing sustainment of standards while improving P&L.
Assistant Risk Manager
Kroger - Cincinnati, OH
June 2000 to June 2002
Managed General Liability Claims. Assisted company lawyers with investigations, accurate reporting and presentation during hearings and/or arbitrations. Maintained documentation for accuracy and detail on Customer and RX claims. Rolled out Behavior Based Safety program correlation with P&L. Senior Staff Specialist in Human Resources
Kroger - Cincinnati, OH
June 1999 to June 2000
Successfully managed division labor.
Established relationships and resolved grievances. Successfully prepared, investigated and responded to Division OCRC and EEOC charges. Ensured proper filing, reporting, timely and accurate communication with company attorneys.
President of Division Cultural Council. Chair for Garnes/Ward Internship/Scholarship program (former recipient).
Co-Manager
Kroger - Cincinnati, OH
June 1994 to June 1999
Responsibilities including assisting store manager with training and development of associates on company initiatives and behavior changes that would support consistent store conditions and the development of associates.
Worked with Store Manager on leading p&l discussions, follow up and successful results. Store Clerk/Deli and Bakery Clerk and Internship Recipient Kroger - Cincinnati, OH
June 1992 to June 1994
Courtesy Clerk, Cashier, Deli, Customer care, Produce and recipient of Division Gaines /Ward Management Scholarship & Internship (10 week management program). Offered position as a management trainee upon graduation.
Education
Bachelor of Arts in Communications
University of Cincinnati - Cincinnati, OH
January 1992 to December 1992
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