TERRA MARIE AICON
**** * **** ***, *******, AZ **031
M: 602-***-**** adva53@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly motivated professional, with a broad range of experience in the following fields; customer service, sales, management, printing and warehouse. SKILLS & ABILITIES
● Ability to quickly learn all procedures and
processes
● Comfortable doing repetitive computer
work
● Efficient in wri en and oral communication
skills.
● Ability to navigate multiple applications
● Ability to multitask in a fast paced
environment.
● Good interpersonal skills
● Detail oriented; accurate and timely
● Computer-savvy with outstanding
data-entry and typing skills
● Works well individually or as a team
member
● Excellent at juggling multiple tasks and
working well under pressure
WORK HISTORY
Knowledge Services - Department of Economic Security (Rehab & Rehabilitation Program) Program Associate
Phoenix, AZ March 2022 - May 2022
● Reviewing and approving documents submi ed by psychologists, doctors and counselors
● Ensuring that all documents met the mandatory state requirements
● Corresponding with both parties to obtain missing or incorrect information ARIZONA DEPARTMENT OF ADMINISTRATION
Administrative Assistant III
Phoenix, AZ May 2018 - November 2021
● Answered incoming calls, emails and in person requests for maintenance work orders
● Dispatched and scheduled maintenance work orders for 35 state buildings
● Coordinated fire drills for 35 state buildings and ensured that all buildings remained in compliance with the mandatory state regulations
● Reserved conference rooms for state agencies, set up bill signings and press conferences for Governor Doug Ducey
● Used state accounting software for vendor invoicing and receipting
● Ran monthly cost allocation reports and weekly huddle reports using excel and google sheets.
● Liaison and coordinator for special events held at Wesley Bolin Plaza PAPA JOHN'S SALAD & PRODUCE
Production Team Member
Tolleson, AZ February 2017 - February 2018
● Worked on the production line with consistent speed and accuracy
● Ensured that production requirements and standards were met consistently
● Made every effort to increase productivity and efficiency without compromising quality
● Completed packaging tasks such as box assembly, packing, and labeling
● Adjusted alignment of drills, cu ers, dies, guides, and holding devices. STAPLES
Copy Center Expert Sedona, AZ August 2010 - November 2012
● Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
● Produced high quality finished printed material in a timely and efficient manner.
● Multi-tasked to keep all assigned projects running effectively and efficiently.
● Logged, trafficked and updated projects in job management software. PRO RESIDENTIAL
Leasing Agent Phoenix, AZ April 2008 - October 2009
● Invited prospects to fill out an application upon completion of the property tour.
● Validated rental eligibility by using [Pro Residential's] verification process.
● Marketed the property to local businesses through collateral, emails and phone calls.
● Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
● Performed background checks on all apartment applicants. EDUCATION
HIGH SCHOOL DIPLOMA
Maryvale High School
Phoenix, AZ 1992
CERTIFICATE OF COMPLETION Graphic Design
Rio Salado College
Tempe, AZ 2007
CERTIFICATE OF COMPLETION Computer Technology
Rio Salado College
Tempe, AZ 2007
ASSOCIATE OF ARTS Degree with a certificate in business Rio Salado College
Tempe, AZ 2018