Scrum Master Team Member

EXECUTIVE SUMMARY

Innovative and certified Scrum Master with over 7 years of experience delivering and implementing projects per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client.

Proven success coordinating projects independently that cross multiple business units while always delivering on time, under budget and exceeding expectations.

Highly skilled in coaching, mentoring and leading technical, project management, and leadership teams in adopting Agile/Scrum and Agile best practices with strong business results.

Excellent communication skills and ability to establish relationships and collaborate with a diverse set of internal and external clients and stakeholders.

Strong organizational and time management skills, customer needs assessment skills with thoroughness and attention to detail.

TECHNICAL SKILLS

Scaled Agile Training – SAFe (SSM)

Scrum Alliance Training (CSM)

Scrum.org Training (PSM I)

Agile, Waterfall

JIRA/Confluence/Rally

Customer Relations Management (CRM)

Microsoft Office Suites (Excel, PowerPoint, Outlook)

SharePoint

Tableau

SQL

PROFESSIONALEXPERIENCE

BANK OF AMERICA, Charlotte, NC 11/2022–Current

SAFe SCRUM MASTER

Facilitated Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc.

Fostered and facilitated collaborative events across our Agile Release Train to ensure that all of our teams were aligned to our goals and roadmap.

Served as a liaison between the teams and business by supporting product owners and other business representatives to ensure that all parties were clear on all tasks.

Encouraged continues and meaningful communication across the board ensure that all possible risks and dependencies are called out, acknowledged and escalated as needed to ensure that we stayed on target.

Coached teams into becoming self-organized and motivated by championing all things agile.

Assisted my Release Train Engineer in the planning and facilitation of our PI planning and system Demos events on an ART level.

Helped with the onboarding and training of newly hired team member

ATRIUM HEALTH, Charlotte, NC 06/2022–11/2022

Scrum Master

Responsible for facilitating the scrum process and ensuring the team is delivering value.

Support the product owner to ensure the backlog has sufficient prioritized user stories at a ready status to stay ahead of the team.

Identify potential project risks and help develop a mitigation plan to resolve potential issues. Track product backlog, burn down metrics, velocity and task breakdown.

Remove impediments and protect team members from interruptions and distractions to maximize productivity.

Encourage and implement process improvements.

Facilitate Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc.

Act as mentor to team members in areas of professional growth and conflict resolution.

Coach teams into becoming self-organized and motivated by championing all things agile.

Implement Issue Tracking in JIRA to effectively track impediments against user stories.

HEALTH SOUTH( NOW ENCOMPASS HEALTH REHABILITATION HOSPITALS) 09/2017–05/2022

SCRUM MASTER

Coordinated and facilitated all Scrum team Ceremonies including Grooming/Product Backlog Refinement Sessions, Sprint Planning, Daily Stand-ups, Sprint Reviews and Sprint Retrospectives.

Servant Leader to the Scrum team, coaching and mentoring team to complete tasks successfully and resolving obstacles encountered by team members, as well as protecting team members from interruptions and distractions to maximize productivity.

Adapted project plans, schedules, and resource assignments as required throughout releases to respond to emerging requirements and risks.

Acted as an intermediary between business line customers and technology partners.

Mentored business/IT resources to leverage agile principles, practices, and frameworks to deliver high-value business capabilities with smooth deployment for dozens of software products of automated tools.

Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.

Documented changes to baseline requirements through standard change control process. Documented software test plans, technical requirements, release notes, user and training guidelines and other materials.

Good Samaritan Hospital, cincinnati,oh 06/2015-08/2017

TELEMETRY REGISTERED NURSE

Planned and implemented patient care to critically ill patients’ pre or post liver, kidney or pancreas transplants as well as head, neck, thoracic and GI surgical patients.

Worked closely with SICU physicians and nurse practitioners to provide care to for patients with multiple system organ dysfunctions, ventilators, vasoactive drips and other therapies to ensure optimal sedation, analgesia, cardiac and hemodynamic function.

Assisted in coordinating care between multiple disciplines and physician teams to provide optimal outcomes for critically ill patients.

Precepted new hires/ new grads

Performed charge nurse role on scheduled shifts

Assessed and planned nursing interventions and evaluations

Developed the plan for holistic nursing care in coordination with the patient, family and other staff

EDUCATION

Bachelor of Science in Business Management, University of Buea, Cameroon,2002

Associates Degree in Nursing, Kentucky State University, Frankfort, KY, 2015

CERTIFICATIONS

Scaled Agile Training – SAFe (SSM)

Scrum Alliance Training (CSM)

Advanced Cardiac Life Support (ACLS) Certified

Basic Cardiac Life Support (BCLS) Certified

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