Customer Service Social Media
Resume:
JESSICA.GROBSTICK
adv9wy@r.postjobfree.com
OBJECTIVE
To obtain a challenging position in a high-volume restaurant that will enable me to use my strong communication skills, sales experience, and friendly personality while providing excellent guest service.
SKILLS
Multi-tasking, Communication, Computer skills, Money handling, Customer Service.
EXPERIENCE
SALT SHACK ON THE BAY
10/01/2021 – 07/31/2022
GREETED GUESTS, TOOK ORDERS, MADE SURE GUESTS WERE SATISFIED THROUGHOUT DINING EXPERIENCE, TOOK PAYMENTS, VARIOUS FOH AND BOH DUTIES.
THE GETAWAY
07/31/21 – 11/20/21
Supplied great customer service, increased work efficiency. Various FOH duties.
HILLS AND DALES
06/15/19 - 06/12/20
As a Personal Caregiver I provided assistance to those with special needs. Helping with everyday tasks such as: Cooking, Cleaning, Eating, Bathing, Dressing, Shopping, etc.
OLD CHICAGO
10/01/18 - 06/07/19
Greeting guests, taking orders, collecting bills, Cleaning, Restock, inform guests on daily specials, make sure guests have a remarkable experience.
BAD DADDY’S
01/23/16 - 03/18/18
Take guests orders, deliver food and beverages, make sure guests are satisfied. FOH and BOH duties.
EDUCATION
ASSOCIATES OF ARTS DEGREE
Miami Dade College
GPA 3.3 2020-2021
Social Media Marketing: The Social Marketing Certification indicates competency and proficiency in the tactical applications of the essential elements of social marketing, including social media strategy, community building, content marketing and social media advertising.
Hootsuite platform certification indicates competency and proficiency in the fundamentals and advanced features of the Hootsuite platform and related solutions.
BACHELOR OF ARTS
University of South Florida
GPA 3.95 2021-current
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