Summary
Experienced Human Resource professional passionate about employee engagement and company success.
Professional Experience
City of Phoenix 11/04 – Present
Water Services Department
Human Resource Analyst, 11/19 – current
Payroll supervisor to five Senior Human Resources Clerks
Audit SHRC Human Resource Clerk Transactions for accuracy
Communicate leave and payroll deadline changes to management and staff.
Audit leave entries prior to leave processing deadlines
Audit and process ePMG transactions for the department.
Conduct department leave and payroll analysis as needed
Established new exception pay slip scanning process for department payroll
Coordinate department Out of Class pre-approval and approval process.
Calculate overpayments and discuss repayment plan with impacted employee.
Work with management and staff to resolve and respond to employee payroll or leave complaints.
Work with staff in Human Resources, Payroll and Retirement to resolve employee leave issues at the end of city employment.
Coordinate random and follow-up testing for the Drug and Alcohol Random/Follow-up Drug Testing Program
Track military leave usage
Schedule CDL and SCBA Level A physicals for candidates going through hiring process.
Provide interpretation of Administrative Regulations, MOU’s, MOA’s, Personnel Rules, and other city and departmental policies to management and employees
Offer general guidance for employee questions related to benefits, retirement, and training.
Aviation Department
Human Resources Aide *U7, 01/13 – 11/19
Payroll supervisor to two Senior Human Resources Clerks
Review and approve final time check for all separations from city employment.
Audit LAMP reports and make corrections if needed.
Audit and process ePMG transactions for the department.
Conduct leave and payroll analysis as needed.
Process employee personnel transactions.
Address and respond to employee and supervisor concerns related to leave and payroll processes and procedures.
Aide supervisors in interpretation of Administrative Regulations, MOU’s, MOA’s, Personnel Rules, and other city and departmental policies.
Department FMLA liaison; constant interaction with FMLA team regarding FMLA matters, provide education and information for supervisors and employees learning the FMLASource process.
Industrial liaison; review industrial information for completeness and accuracy; monitor and process all 101’s and ILPAs while staying within the required deadlines
Light Duty Coordinator, audit and monitor light duty; audit and reconcile ILPAs for department.
Coordinate department Leave Donation requests.
Coordinate department Out of Class pre-approval and approval process.
Facilitate the background process for the Aviation Department.
Conducted leave and payroll training for Aviation New Employee Orientation.
Conducted LAMP training for Aviation Department employees and supervisors.
Finance Department
Senior Human Resources Clerk, 07/07 – 01/13
Accurately processed department payroll and leave within the established timeframes.
Accurately processed and manage department vacation buyback, comp-time payout, and longevity within the established timeframes.
Prepared department Industrial Leave Payment Authorizations.
Aided supervisors and employees with interpretation of Administrative Regulations, MOU’s, Personnel Rules, and other city policies.
Process and issue Safety Footwear Vouchers to appropriate Finance Department employees.
Assist department clerks, retirees and current employee’s city wide with general payroll questions.
Processed employee suggestion program checks.
Reissued W-2 and 1099R's for current, terminated, or retired city employees.
Processed W-4 Tax cards, miscellaneous deduction card entry, and reissuing bus cards.
Department FMLA liaison
Facilitated pre-employment drug testing, Inquiries Inc., and background checks.
Prepared time checks for employees leaving city service.
Processed employee measurement guides in the Employee Review panel and merit increases in Job Data panel.
Provided administrative support for the Industrial Development Authority of the City of Phoenix.
Administration Division liaison for activities such as the Community Service Fund Drive, Adopt-A-Family, and Employee Recognition Committee.
Street Transportation Department
Secretary II, 11/04 to 7/07
Aided two Deputy Directors and one Assistant Director in maintaining their lotus notes calendar.
Coordinated meetings for two Deputy Directors.
Coordinated Light Rail Mediation meetings for the Light Rail Ombudsman.
Act as lead to two Secretary II’s in Secretary III’s absence.
Distributed weekly report to Secretary III.
Aided Street Maintenance, Design Construction Management, and Storm Water Management Division’s with secretarial services.
Organized the coordination of items for surplus
Coordinated department print shop orders.
Managed department overnight vehicle report.
Managed department conference room calendars.
Demonstrated excellent seamless service skills at the front counter in person and on the phone.
Monitored governmental inquires for the Director and Assistant Director’s Office.
Processed Arizona Department of Revenue documents for child support garnishments.
Professional References:
Available upon request