TANNA J. MATYS

San Diego, CA ***** 619-***-**** adv9uv@r.postjobfree.com

PROFESSIONAL SUMMARY

To utilize my experience in Hotel Management, Property Management/Residential Real Estate, Banking and Asset Management by making a direct and positive impact within a successful organization. CORE QUALIFICATIONS Quick learner, self-motivated, able to work independently, excellent communication skills and a team player, strong grammar and organizational skills.

EXPERIENCE

Pasas Property Management San Diego, California

March 2022 - Current

Property Manager/Real Estate Sales

Satisfied both tenants and owners, effectively managing relationships and handling routine needs.

Assisted property owners with individual requests/requirements particular to each property in a timely manner and kept residents informed of any changes to rental agreements or upcoming property issues.

Marketing property promotion to highlight available rentals, follow up on leads for potential renters, and survey surrounding areas to compare and determine market value, rental, and sale rates.

Completed background checks, monitored credit histories, and assessed overall rental eligibility to properly process rental applications.

Prepared leasing documents for potential renters using property standards, regulations and maintain resident files, resident letters, and rent increases, etc. Oversaw rent and security deposit collection.

Satisfied both tenants and owners, effectively managing relationships and handling routine needs.

Hotel Marisol Coronado Coronado, California

June 2019 - March 2022

Hotel General Manager

All aspects of operations at a high-end boutique hotel located in Coronado, CA

• Managed and maintained marketing, rates, and reviews on the hotel's website, Booking.com, Trip Advisor, Expedia, and Airbnb while establishing and maintaining “Airbnb Super Host” status and 5-star Google review status.

• Sales and Marketing, Brand Development, continuously looked for ways to enhance the brand and promote the hotel. Worked with marketing to attract and secure future bookings and clients for the hotel and increased hotel business through multifaceted marketing strategies. Achieved profit targets with dynamic rate structures for rooms and amenities and continuously looked for ways to enhance the brand and promote the hotel.

• Select, trained, and directed associates as necessary while keeping them well-versed in all policies and procedures. Protected the hotel from unnecessary liability by carefully following employment laws, business regulations, and safety standards. Ensured that the staff provided exceptional customer service to all hotel guests, making their stay the most memorable experience possible.

• Established and implemented pandemic rules and regulations for employees and guests while maintaining the integrity and experience of our beautiful Boutique Hotel. Verified proper cleaning and sanitation standards in common areas and guest rooms.

• Maintained professional property standards by regularly inspecting facilities and correcting problems. Ensured that the property and its inventories were stocked and always in the best condition on a regular basis and enforced the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction, with an extreme eye for detail.

• Maintained and purchased inventory, QuickBooks accounts payable, paid all vendors and bills associated with the hotel, and sent reports back to the owners. Calculated and paid TOT tax monthly, accommodated audits.

• Coordinated smooth planning of weddings and events by working closely with guests and answered inquiries pertaining to hotel policies and services and resolved wany guest complaints. Ensured that guest expectations were met or exceeded.

Coronado Marisol Realty Coronado, California

May 2018 - June 2019

Independent Contractor

Residential real estate sales.

New real estate brokerage start-up consulting.

Transaction coordinating.

Ascent Real Estate San Diego, California

January 2016 - April 2018

Transaction Coordinator and Assistant

Real Estate assistant, transaction coordinator, zip form plus the trainer.

Drafted agreements, contracts, and amendments for transactions.

Created and shared transaction timelines with key dates for transactions and stakeholder actions.

Generated documents to keep track of transactions and comply with regulations and maintained detailed records.

Completed Real Estate sales and transactions.

Commercial and multi-unit sales training and assistance.

Assets Resolution Corporation Coronado, CA

August 2009 - October 2015

Executive Assistant and General Manager

Sold and closed over 400 bank-owned properties in several states and assisted in several renovation projects management and interior design assistance.

General Manager - Listing, Closing, and Escrow Management monitoring and completing contract requirements.

Point of contact for listing agents, escrow, title, attorneys, property managers, repair services, and contractors.

Office employee management. Managing Quickbooks accounts payable for several LLC's.

Executive Assistant – Assisted President, Vice President, and CEO with several projects including historical apartment renovation including assisting with interior design assistance, historical hotel renovation (Hotel Marisol Coronado) interior design assistance, inventory and furnishing selections, and purchase and various local Coronado projects.

Set up company-wide administrative policies and procedures and coordinated and directed personnel issues to support executives.

Reviewed operating practices and procedures to improve workflow and reporting.

Processed invoices, and payments in line with bookkeeping processes.

First Security Bank Las Vegas, NV

January 2007 - January 2009

Residential Custom Construction Specialist

Assisted in creating a mortgage lending department, prepared required documentation for each entity, assisted in various investor approvals.

Established the custom construction disbursement process for construction loans and assured that the loans were in balance.

Managed the inspections, draws, lien release forms, and wires, and approved draws based on percent complete.

Obtained FHA and VA relationships, gathered needed information to become an approved broker with mortgage wholesale companies, and processed FHA, VA, and conventional loans.

First National Bank Las Vegas, NV

January 2003 - January 2007

Residential Custom Construction Specialist

Prepared construction and lot loan documents set up and managed all construction and lot loans.

Tracked and dispersed all funds during construction while working closely with the borrowers and contractors.

EDUCATION

CCSN - Las Vegas, NV

Some College

California Licensed Realtor

Certified Home Stager

REFERENCES

References Upon Request

SKILLS

MS Word, Excel, Quick Books, ZipFormPlus, Docusign, AppFolio, RezStream.

Owner support

Property marketing

Vendor management

Business administration

Lease administration

Tenant relations

Materials organization

Follow-Up

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