Qa Analyst Business

Hari Krishna Vallabhaneni

Harivallabhaneni*@gmailcom

Cell: 515-***-****

SUMMARY:

•9+ years of experience in software Analysis, Design and Software Quality Assurance Testing (Manual / Automation) of Mainframe, SOA/Web Services, Data Warehouse and Web based Applications.

•Extensive knowledge of SDLC, Software Testing life cycle, methodologies, test cases, test processes and test planning.

•Involved in Complete Software Development Lifecycle (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation.

•Experience in using Mercury Interactive Tools (Win Runner, QTP, Quality Center and Test Director) and Rational Suite Enterprise (Test manager, Clear Quest).

•Strong Skills in using White Box and Black Box testing methodologies.

•Ability to write Complex Test Plans, Test Cases, and Test Scripts.

•Experience in End-End IVR Testing Process.

•Collaborated with offshore team members on defect tracking processing.

•Strong Skills in using Integration, GUI, Functionality, Regression, Smoke and Exploratory Testing.

•Experienced in Mobile device testing like Android, IOS (different versions) and different web configurations like Chrome, IE, and Firefox.

•Well versed with XML test files, XML Spy and XML Schema

•Strong in Data warehouse concepts, Data testing and Data Analysis

•Strong in writing complex SQL Scripts for Data Verification and backend testing

•Proficient in working with different relational databases like DB2, SQL Server, Oracle

•Worked on multiple shared inboxes, Analyzing the complaints/Issues out of them

•Involved in Agile/Scrum and waterfall methodologies.

•Involved in Agile team by participation in Sprint Planning’s, Retrospective meetings

•Expertise in Software Testing Life Cycle (STLC) and Bug Life Cycle.

•Good team player and a team leader having ability to work efficiently under pressure

INDUSTRY EXPERIENCE:

Insurance, Healthcare, Financial/Banking, Mortgage, Retail Technology

EDUCATION:

Bachelors in technology (IT).

TECHNOLOGY SKILLS:

Testing Tools:

Test Director, Quality Center, Clear Quest, Soap UI, XML SPY, Test Manager, Win Runner, TFS, MTM, Azure Dev Ops, Jira

Software Languages:

TSL, SQA Basic, C, C++, VB, JAVA, SQL, COBOL, Java, J2EE, VB Script, XML, HTML

Mainframe:

MVS, CICS, COBOL, JCL, DB2, QMF, SPUFI, FILE-AID

Database:

ORACLE 10g, MS-SQL Server 7.0/2000, MS-Access, Sybase, DB2

Tools:

Bea Web logic, IBM Web sphere, Clear Case, Visual Source Safe, Developer 2000, VB, Crystal Reports, SOAP Scope, XML Spy, TOAD, AQT(Advanced Query Tool), PUTTY, Ultra Edit,TFS, Test Manager, Soap UI

WORK EXPERIENCE:

MBS Textbooks

July 2022 to Present

Role: Sr. QA Analyst

MBS Textbooks is an Innovators in course materials distribution, store systems and retail technology, MBS brings decades of experience and stability to your doorstep. With more than 170,000 titles on hand at any given time, and with over 6.6 million textbooks shipped annually, our facilities have to be top of the line with today's largest collegiate retail challenges.

Responsibilities:

•Analyzed MBS business requirements, functional specifications, and responsible for creating Test Plan Documents.

•Responsible for writing the Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in Azure Dev Ops tool.

•Developed Test Cases, Test Scenarios and did peer review with the team.

•Created Test Summary Reports and maintained the traceability of QA Metrics.

•Documenting test cases and traceability matrix for System Testing and Regression Testing.

•Execute Test Cases for new requirements and documenting the test results in ADO

•Responsible for test data preparation for the system / integration testing, traceability matrix to ensure the test case coverage and defect logging.

•Logged the external client raised tickets in ‘Jira’ bug tracking tool and coordinated with internal development team to resolve the tickets.

•Ran the SQL queries for back-end validation.

•Performed Integration, System, Regression, Performance and User Acceptance testing of an application.

•Mentored new team members with necessary technical and business knowledge.

•Involved in all phases of testing including Integration testing, User Acceptance testing and Regression testing.

•Identified and managed Regression test cases for the new releases.

Environment: Azure dev Ops, Jira, .Net Application, SQL Server

Wells Fargo, Des Moines, IA December 2021 to July 2022

Role: Sr Quality Assurance Administration

Project:

Responsibilities:

•Worked actively on Manual Review Corrections by following the regulations, compliance, procedure, and policies.

•Worked on Vendor Mailing QA corrections by following all the provided procedure documents

•Worked on multiple internal applications like Indigo, Cars, ECFN, ICMP, DMS, ITop, XPM and EXS for validation against share points.

•Escalated and reported the discrepancies that are found after FLR and SLR reviews.

•Mentored the QAs on the weekly reviews.

•Coordinated with QA manager on sending everyday reports

• Completed training courses on business and banking topics, such as financial risk management; banking regulations; protecting confidential customer information, and others

Environment: UI Applications, Share Points, Indigo, Cars, ECFN, ICMP, DMS, ITop, XPM and EXS

Wells Fargo, Des Moines, IA April 2021 to November 2021

Role: Sr. QA Analyst

Project: Master Cards

Responsibilities:

•Receiving the Conduent Call logs for each month, Analyzing the customer interacted complaints by entering the records in to TPCP tool.

•Worked on multiple shared inboxes, Analyzing the complaints/Issues out of them

•Reviewed report and analyzed customer issues for multiple applications like CRELS, Medallia, SBA

•Exporting the Internal reports for various applications and analyze the complaints.

•Mentored the QA’s on the Report Analyzation process as well as Complaints validation process.

•Coordinated with multiple teams on sending everyday reports

• Identify total population of customer communications within specified groups and date ranges; calculate sample size needed for analysis accuracy; randomize data pulls for documentation

• Capture and analyze verbatim customer comments in surveys, call logs and written correspondence for internal and third-party vendor use

• Research various data sources and proprietary programs to capture and report out daily, monthly, or as-needed results to internal or third-party teams

• Complete training courses on business and banking topics, such as financial risk management; banking regulations; protecting confidential customer information, and others

Environment: UI Applications, Share Points, Master Card Applications

State of Virginia, Austin TX

Implementation Partner: Accenture Jan 2019 to Feb 2021

Role: Sr. QA Analyst

Project: Medicaid

Responsibilities:

•Analyzed Eligibility Rules, Field Specification Documents, and functional requirements for the Business requirements.

•Created test cases/ test scripts in TFS.

•Conducted test case review with business team and agile team during the sprints.

•Performed Test execution (Smoke/Functional/Integration/Regression) in multiple environments Agile, INT and SIT (Build and Run).

•Tested Rest API’s/web service calls both in Swagger as well as Soap UI tool for Member/Case enrollments.

•Create test data by using Member Transaction automation Tool.

•Validated the test results via worker Portal UI and SQL database.

•Took the Owner ship on Defect Triage and retested them after the fixes.

•Participated in Sprint Ceremonies (Sprint Planning, Retrospective meetings, Project Demo)

•Performed End-End Regression testing before the Release and handed over to UAT Team.

Environment: Team Foundation Server, Soap UI, Swagger, SQL

US bank, Minneapolis, MN Aug 2016 to Dec 2018

Role: QA Analyst

U.S. Bank is an American diversified financial service and fifth largest bank in the United States based on $416.0 billion in assets (as of September 30, 2015 per official FDIC data) and fourth largest in the US in total branches. Tested various web service applications, check cashing transactions, check deposits, Check holds, Global remittance and International funds transfers by using middle ware testing process.

•Analyzed the user requirements by interacting with developers and business analysts

•Developed Test Plan and Test Cases based on the Functional specification (FSD) and User (Business) Requirements (BRD) documents.

•Involved in the creation and execution of test cases using Quality Center

•Prepared IVR Test Scripts according to the customer requirements and IVR documents.

•Thoroughly understood the Call flows with usability services.

•Tested the verification process, call transfer/call routing, Dual -tone Multi Frequency (DTMF) input, workflow of IVR system.

•Defect tracking is done using both quality center and clear quest.

•Tested different Web Services by using Soap UI tool.

•Tested various check cashing transactions, check deposits and global remittance transactions.

•Validated the soap xml requests and responses by using the schema mapping documents.

•Validated the client sent transactions by using various tools like WIN SCP and PUTTY.

•Performed testing manually and then Identified Test Cases for automation

•Automated manual scripts by using QTP automation tool.

•Performed testing of different environments by running the automated test cases using QTP.

•Involved in test data preparation for Positive/negative scenarios.

•Responsible for GUI, System Testing and Regression testing using QTP

•Developed various Test scripts to make System testing easier

•Tracked internal defects in Quality center and project level defects in clear quest tool.

•Developed a detailed report of the results for future releases as per client’s request

•Participated in Regression Testing after each build

Boston Scientific, MN Nov 2013 to Aug 2016

Role: Sr. QA Analyst

The Boston Scientific Corporation is a worldwide developer, manufacturer and marketer of medical devices whose products are used in a range of interventional medical specialties, including interventional radiology, interventional cardiology, peripheral interventions, neuromodulation, neurovascular intervention, electrophysiology, cardiac surgery, surgery, endoscopy, oncology, urology and gynecology.

Responsibilities:

•Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.

•Responsible for writing the Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in HP ALM and Quality Center & Excel.

•Developed Test Plan, Test Cases, Test Data and Test Summary Reports.

•Daily Coordination with Business Analyst and Development team to keep update with business and functional requirement changes.

•Documenting test cases and traceability matrix for System Testing and Regression Testing.

•Execute Test Cases for new requirements and documenting the test results in ALM.

•Responsible for test data preparation for the system / integration testing, traceability matrix to ensure the test case coverage and defect logging.

•Performed Integration, System, Regression, Performance and User Acceptance testing of an application.

•Handled multiple projects (both Integration and Functional Projects) simultaneously.

•Mentored new team members with necessary technical and business knowledge.

•Efficiently managed the testing, issue identification and resolution, and implementation of the new CCMS application.

•Involved in all phases of testing including Integration testing, User Acceptance testing and Regression testing.

•Worked closely with release management team to coordinate pending defects.

•Identified and managed Regression test cases for the new releases.

•Interacted with Business Analysts and developer to resolve defects.

Environment: Mercury Quality Center 9.0,ALM,Excel, SQL,Windows 9x/NT/2000/XP, Oracle, MS Office Suite, HTML, CSS, XML, Web Logic 9.2, .

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