Over 30 years in insurance and customer service
Resume:
Irene Lienhard
Bernalillo, NM ***04
************@***.***
Objective: My objective is to grow and represent a company that I have worked for many years.
Work Experience
10/7/2020- Present
Bookkeeper/Registar, Bernalillo Public Schools- Bernalillo, NM
● Payroll
● Purchase Requisitions
● Purchase Orders
● Update time clocks
● Answering phone calls
● Requesting supplies
● Training on Powerschool
● Updating student records
11/05/2019-
10/6/2020
04/1998- 11/04/2019
Bus Aid, Bernalillo Public Schools - Bernalillo, NM.
Senior Technician, Blue Cross Blue Shield NM(IHS) -Albuquerque, NM
● Benefit verification(28 years)
● Working with different insurance companies
● Data entry-enter patient information, enter contracts, updating provider information
● Entering Purchase Orders- Updating:EIN, patient files, adding Julian numbers
● Processing claim: inpatient, outpatient, professional claims, alternate resources claim, dental claims, vision claims, ambulance claims, DME, lodging claims, Nature of Coverage F, rush claims
● Pends
● Alternate Resources: setting up carries/packages, updating packages, disabling packages
● Rotation error report
● Duplicate report
● Late charges
● Customer service representative: answering phones, working Queues, arcpen, arcrej, carot
● Senior Tech:working Queues, PRTY, NIC, HINQ, EOBFAX, NADJ, INQINC, pointing purchase orders, FIXIT, training, answering questions, taking tech calls, adjusting claims, CR, SU, trained on some CA Pends, basic training on financial department
● Customer Service Tech- Phones, Difficult Calls, Calls With Supervisors, Calls With Professionals
References
Helen Cherry
CA Technician At Blue Cross Blue Shield of NM Albuquerque NM, 505-***-****
Debra Neri
Financial Technician At Blue Cross Blue Shield of NM Albuquerque NM (505)- 816-2258
Other Life Experience
● Foster Parents-10 years. Worked with special and troubled kids
● Fundraising- Heartwalk, breast Cancer Walk, Buddywalk(Down Syndrome)
● Volunteer- Kids Schools,Grandson School, Church Classes
● Babysitting At Home- 4 years
● Worked At Daycare- 4 Months Ages 5-12
Contact this candidate