Kimberly T. Brown

914-***-**** adv9t3@r.postjobfree.com White Plains, NY 10601

SUMMARY

Support administrative needs of unit by efficiently coordinating paperwork, records and supplies to meet typical demands. Respectful and compassionate with patients and always ready to resolve diverse needs with upbeat and knowledgeable assistance. Service-oriented, reliable and hardworking team player.

SKILLS

• Administrative support

• Customer service

• Billing

• Credit and collections

• Inventory control

• Calendar management

• Appointment scheduling

• Payroll timekeeper KRONOS

• Microsoft word, PowerPoint and excel

EXPERIENCE

Unit Clerk ICU, White Plains Hospital, September 2015-May 2021 White Plains, NY

Demonstrated self-reliance by meeting and exceeding workflow needs.

• Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.

• Prepared charts for outpatient and inpatient services.

• Managed office paperwork, including scanning documents and routing business correspondence.

• Documented vitals and put all lab results into patient charts.

• Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information. Administrative Assistant, New York Hospital, September 2002-July 2010 White Plains, NY

• Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.

• Maintained inventory in supply closet to prevent shortages.

• Tracked and submitted employee timesheets to accounting department for payroll processing.

• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.

• Developed administrative processes to achieve organizational objectives and improve office efficiency.

• Monitored attendance records by taking note of staff vacation time, sick days and personal days.

• Prepared packages for shipment by generating packing slips and setting up courier deliveries.

• Collected, calculated and reported on expenditure and statistical data to inform senior management.

• Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations. EDUCATION AND TRAINING

Psychology, SUNY Old Westbury, Hicksville NY

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