Time Delivery Customer Service

William Gabor

*** ****** ** **, ********, Mississippi, 39776, US • 662-***-**** • ********@*****.*** Pursuing a new position that rewards hard work and dedication. Team-oriented individual with a strong work ethic and advanced problem-solving abilities. Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations. Supervision

Deadline-oriented

File/records maintenance

[SAP] competency

Supply replenishment

Team management

Quick learner

Customer relations

Business Management - Some college (No degree)

Scott Community College - Riverdale, IA

High School - 1988

Bettendorf High School - Bettendorf, IA

Operations Supervisor - June, 2016 to February, 2023 Comprehensive logistics - Columbus, MS

I'm in charge of assisting with policy and procedure implementation. Kept track of and evaluated teams, identifying and focusing on areas where they could improve. Directed associate teams and managed inventory processes to process inbound and outbound shipments with high accuracy and efficiency. Checked documents for accuracy and compliance, such as invoices and shipping paperwork. Was in charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance. Team Lead - May, 2012 to June, 2016

DES Staffing - Moline, Illinois

Reported to supervisors on team accomplishments, concerns, and training needs on a regular basis. Trained the team on all aspects of the company's operating procedures and services. Kept track of counts and sorted completed work to make shipping and additional processing easier. Intervene to assist the group in resolving issues when necessary. Reviewed daily requirements and forecasts and delegated work to ensure that everyone was covered. Assistant Store Manager - December, 2008 to May, 2012 Americas Best Contacts & Eyeglasses - Moline, Illinois Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork. Ensured that the store was properly organized, that customer complaints were promptly addressed, and that questions were promptly answered. Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions. Was in charge of training and supervising associates in customer service and sales techniques. Conducted mandatory audits to ensure merchandising, inventory, and customer service compliance. Was in charge of processing credit and debit card payments as well as returning correct change for cash purchases. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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